Grand New Century Hotel Fuyang

Grand hotel with big room. Room is comfortable but the breakfast abit disappointing. Maybe is not suit my taste.

We had a pretty bad experience here. We paid around 75 euros per night which was not worth it.. This hotel is completely outdated, the room smells like smoke even though online it says it’s a no smoking room. The airco was making horrible noises which meant we had to sleep in heat as it was just too loud to sleep through. Towels were thin and just hanging on for dear life.. We decided to only stay one night and went to another hotel which was cheaper, much cleaner and better overall. The only positive I can say is that the staff was friendly and helpful.

Very good hotel everything is perfect Good location nice service

 Very good hotels nice location nice rooms nice staff

ok......

My trip to the Grand New Century Hotel in Fuyang District, Hamgzhou, was quite a pleasant one. The rooms are clean, neat, spacious, oh and did I mention theybcome with a bath??? The service of the hotel staff was excellent. You would not expect this level of service from a hotel so far out of Hangzhou, as a matter of fact, you would be surprised to find it in a lot of major cities. The check-in, being a foreigner, is usually the worst part of any hotel stay in China, but it was so smooth. All the staff knew exactly what to do. I had a fractured foot and A LOT of baggage, and Inwas immediately assisted. They arranged carts, storrage for my excess items, Nd escorted me to my room. To my surprise, there were English speaking staff, and a special shoutout to Iris Chen, who took it on herself to see that Inwas taken care of! In all honesty, I have never seen this 5 star level service anywhere in China. I must also say well done to 汪俐昀 王易霖 and 孙露芬 for making sure I had a pleasant stay. The coffee shop was lovely, a nice hangout spot, and the tour of the hotel by Iris Chen was a big plus. She was a superstar from the get go. Any company would be lucky to have her in their ranks! She went above and beyond, even making sure I had the right healthcode after checking out as Zheijiang is quite strict. I applaud the hotel and staff for making me feel welcome and cared for!