Grand New Century Resort Xianghu Hangzhou

Wonderful experience at this hotel. The staff is very helpful and kind. The rooms are gorgeous and spacious. The different varieties of breakfast was delightful. Beautiful beautiful hotel and deco

The hotel is a good escape from the more popular West Lake area and is tucked away in an area filled with farms and quiet riverside ambience. The hotel room was large and had good natural light due to its big balcony window. The downsides were a smokey smelling bathroom as someone previously had smoked in the room. The pillows were too soft and couldn't support our necks, causing headaches in the morning. Also for breakfast, it was extremely crowded as there were not enough tables to seat all the guests. We wanted to sit outside and was told by the staff to simply stand outside and wait for people to leave but there was not much space out there either. Many of the guests were unhappy and arguing with staff causing an uncomfortable atmosphere.

酒店環境不錯很新，離湘湖也不遠，邊上是保億的地產，五一期間還安排了一些小活動，晚上有露天電影，管家小釗服務到位，歡迎水果送的晚了，退房給了一份小伴手禮，升級了房間內衞生乾淨，住的舒服，晚餐接待不太過來，上菜比較慢，催了好多次，味道一般，早餐非常豐富，有杭州特色的藕粉片兒川，甚至還有一板蜂蜜，推薦