Tài Khoản Khách
ngày 16 tháng 7 năm 2025
I rarely leave bad reviews, but this hotel deserves it. I called well in advance to cancel my reservation, thinking I was being courteous and giving them time to fill the spot. Despite this, they still charged my card—without my consent. I followed every step they asked and was assured there’d be no fee. Turns out, that meant nothing. When I called to dispute the charge, the staff gave me the runaround and acted like it was somehow my fault. No accountability. No refund. Just a blatant scam hiding behind fine print and fake politeness. Be warned: this place does not honor their word, and they clearly have no problem taking your money even when you play by their rules.
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