Holiday Inn Express & Suites Hammond

Spacious and comfortable room. Close to highway, convenient for a waypoint into chicago for a day trip. Common areas were a little dirty. Room had some stains but was overall pretty clean. Staff were very friendly and helpful. Variety of options for breakfast.

酒店地理位置出入方便，距離芝加哥市中心就30 分鐘車程，酒店包含早餐，品種蠻豐富的。酒店房間空間大，就是隔音不好，經常聽到水聲。

The Room The tub in my room was not clean properly. It had a ring going around the inside of the tub! We had to get our own towels from the lobby. Due to not having enough staff. I guess we were supposed to clean our own rooms since housekeeping never came not one time out of the 2 nights we stayed in the two rooms we reserved. Garbage piled up in both rooms. No wi-fi in either room. Called anout it seversl times, and they did nothing to resolve the issue! Ice Machine The ice machine on my floor did not work during my stay. Elevator Not only slow, but saw a roach in the elevator. Dining Room/Breakfast Breakfast was not the best, but it is free. However after eating breakfast the first day of the 2 days we were there, we see la roach crawling in the food area on the paper plates, which is near the food area! Pool Pool is out of order! So nothing for the kids to do inside the hotel. No apologies for any of the complaints! But, you will best believe I will not stay at this Holiday Inn Express/Hammond ever again! As having my own travel agency, I will not recommend any of my clients to stay there either!