Les Orangers Garden Villas and Bungalows Ultra All Inclusive

Merci beaucoup j’ai vraiment bien aimé bonne continuation vous êtes les meilleurs

It was a very nice hotel. The standard has been declining year after year. The food is now monotonous. The service is average.The rooms are not cleaned and need renovation. The management shows no interest in feedback from guests. Since last year, there has been a problem with beach towels, which has not yet been resolved. It is not worth the price it charges.

The hotel is rated as 5 star. It is unfortunately a long way away from 5 star and getting closer to 2 star. Food is DISGRACEFUL, cold, tasteless, inedible. In a 14 night stay, Liver on menu on at least 10 days. Had a burger one night for dinner as there was nothing better on offer, Burger was okay, but, no chips, no potatoes, no bread bun, no relish, it was burger and nothing to go with it. Steak was on the grill a few times, but impossible to chew it, tough does not get near to what it was like, lamb chops one night on grill, the same as steak, it was horrendous. Pizzas fresh from pizza oven were good, but that was for lunch. It was impossible to make yourself a plate of food for dinner. Casseroles at night, cold, but no potatoes or veg to accompany casserole. We have been visiting this hotel twice a year for 7 years, food has always been on the poor side but this year it has really gone down to a real low level, which is s shame. FOOD IS NOT NEARLY GOOD ENOUGH. It is a real shame, they have many great staff who got their way to help, Reception staff so friendly and helpful, Djamal at poolside and staff excellent, room maids very helpful, waiters try but only because they are hoping to get tips. The hotel and location are excellent but the place has really gone downhill especially the food. We will not be returning again the food was just awful. I told management the same thing back in May on our last visit but they just do not listen, I thought they did, but the only change was, the food got even worse. Also despite our complaints in May and the promise to look after us when we returned in September, we were given the worst room ever, looking straight into a wall. Management actually gave the impression that they were trying to annoy us. It was not good. It is very sad to think we will not go back but that is how we feel. It would need to improve a lot and we would need reassurance of the room we get but I doubt it will happen