Tài Khoản Khách
ngày 16 tháng 7 năm 2025
Before you consider booking this hotel, please read this carefully. The new management has clearly changed the way things are run — they’ve made budget cuts everywhere, from poor or unfinished repairs to minimal maintenance, and it shows. For example, at the pool bar, they only give you cold water if you leave a tip — otherwise, you get warm bottles. The staff is extremely rude and unprofessional, even yelling at guests, and the reception made us wait over three hours to get our room, which only happened after a heated argument. The restaurant is just as bad: there’s no air conditioning, the atmosphere is chaotic, and it feels more like a noisy downtown canteen than a hotel restaurant. I felt completely trapped during my stay, and even if it were free, I would never come back — and neither would the people who were there with me, as we all shared the same frustration. What’s worse is that they’re not even open to feedback. I’m writing this not out of anger but to warn others and because I feel bad for a place as beautiful as Hammamet. This hotel drags the name of the city down. I truly hope they rethink everything, but as it stands, avoid this hotel at all costs.
Dịch