Generator Hamburg

It was good but the elivator was a bit dangerous in addition to that there was many drunk people but in overall it was a good place

Nearly train station and how many restaurant and beautiful

strategic location. near to Hamburg station ZOB. near eateries and banks. the room very comfortable.

One of my worst experience when going for a trip, I booked for a room that was okay except for the shower that felt like going back to french universities student rooms (old, small, and reparation with black Tesa). I put two stars on the service but not because of the workers that were very helpful but because of the situation of this place. To be honest the really bad and worst experience comes from people "living" here. First night was hell, many kids (＞7) are left by themselves by their parents running and screaming in the corridors, hammering doors like crazy at 22:00-23:00, playing in the elevators,... We had to call for the security to make them stop as it was impossible to actually sleep (I was doing a business trip and needed some sleep, one of the reason I took a single room). These kids are hell, and degrade so much the image of the hotel. They are not tourists, to my feeling they were actually living in the hotel (1st-2nd floor). IF YOU ARE ON THE SECOND FLOOR ASK FOR A CHANGE !!!!!!!!! they live in 3 different rooms and are running around the corridors from 8:00 to 23:00 and maybe even 00:00. The second night was the same, Hell, they are poorly educated and doesn't care about the hostel rules and regulations. Thankfully we asked to change for another room at the entrance. We were moved to the 7th floor, no more kids, quiet, the only night we were actually able to sleep properly without being stressed-out. **** The place is nice, if these kids were not here it could be a great place for short stay in Hamburg. Location is great, close to the Hbf, but the nearby streets are not the most welcoming ones. I've been told by people living in Hamburg that around the Hbf is actually the worst place to stay. We did not try the Breakfast, they have a 24/24(?) coffee, great cappuccino by the way. I really hope for you that these kids are not here anymore, otherwise one of my biggest advice DO NOT STAY AT THE SECOND FLOOR or near the elevator; they will ruin your stay. I feel sorry for the people working here, they were very helpful, great service and listening to my complains; they are really the ones keeping this place up.

It’s a nice place and everyone is so friendly. They never say no when I ask something

Ambiance is good. But the room is a little bit smaller. I will come back again.

The location is perfect, very close to Hamburg station. Thank you

I stayed two nights in this hostel with good experience. Recommended

It is nearby to the train station, good transportation. However, the bed height is too low, I can't sit normally. The bathroom and toilet are super small, I can't even brush my teeth normally. No AC, only a big fan, it was very hot at the night