Thirsk

We’ve stayed 3 times in a Premier Plus room in the last few months. This time was very disappointed with room 219. He had a horrible smoke smell that just hung in the air and was very unpleasant. The toilet seat was fitted wonky and the shower screen leaked all over the floor

The staff were excellent. Nothing was too much for them. The room and bathroom were clean and tidy every day. It made our holiday all the more enjoyable.

We stayed for three nights in a standard room which had air con (that turned itself off during the night ) but no facility to open the window and let in fresh air which meant the room was often stuffy and no doubt contributed to my wife getting a sore throat, the rooms above on the second floor were allocated to the premier plus, having wooden floors we could here guests walking around. The bathrooms in Premier hotels have now become a lottery as to which type you will get. some have shower trays with overhead and hand set others have just the overhead,some have a bath with both ,some have a bath with just the overhead,some have glass sides others have a shower curtain,this is just on the standard, not premier plus rooms,once we had to move to a vacant room next door due to a toilet which stopped flushing (not at this premier inn )and that had a different shower set up to the one he had to vacate,surely rooms that close have upgrades at the same time ?? The baths are quite deep and may be an issue for those with mobility issues having to step into them The water from the sink would never get warm so a shave would necessitate boiling the kettle then watching the water drain away down the plug hole We chose not to eat at the hotel so can’t comment on the food, we had no contact with staff apart from check in which was friendly and efficient , there is building work going on but still enough parking spaces, the walk into town is about 20-25 minutes and is flat and well lit, finally the free WiFi is very slow