TownePlace Suites Gainesville

We loved this Hotel. We got in at 2am, our check in host was so sweet. We told her we were in Gainesville because my daughter was in the hospital. She helped us with the rate and was super nice. The room was wonderful and the hot breakfast was fanatic. I will always remember the nice staff and I appreciate the compassion.

Cheyenne and David were awesome!! Rooms were clean! Great selection for breakfast Juanita was awesome as well. Outstanding Customer Service: "From the moment we arrived until departure, the staff exceeded expectations." "Exceptional customer service, with a commitment to making our stay comfortable."

Large room with freezer,fridge and microwave.2 large comfortable beds.Clean room. There were also apportunites to wash and dry clothes. Good location at the hotel with serval good restaurants within walking distance. In conclusion,I was very satisfied with my three - week stay. Johan.

All the staff was amazing and welcoming! Barb at check in is fantastic! The rooms were clean and bed comfortable. Breakfast was hot and fresh and someone near by to refill if food or coffee was getting low. Great place, wonderful staff, will definitely be back!

Marriott properties are reliable because Marriott sets high standards. This location falls short. We have stayed at three other TownPlace Suites this year in Georgia, Tennessee, and Ohio— all of which were excellent. This one isn’t. The manager seems more concerned with paperwork than with providing good service. The hotel was mostly vacant yet we were given a room next to the service closet and could hear the door opening and closing throughout the night. The floor was dirty; a dirty dish towel in the kitchen; hair in shower; toilet seat broken; shower gel container was nearly empty. At other locations, fresh cookies greet guests. Here, there was a stack of bruised bananas. One bright spot was the breakfast and friendly host. This location simply isn’t up to par.

This was the one of the best home away from home place I've stayed in a long time. Bedding was great, friendly service Anda hot, delicious breakfast from Juanita! Felt like inwas at home. Thank you.

I decided to stay here because of a lack of options in the area. I visited family and enjoyed the lake while I was here. The hotel was clean and comfortable. I came down from my room one evening and was greeted by a friendly staff member and purchased a snack. I would choose to stay here again in the future.

This was a last minute, unreserved check-in and turned out to be a very pleasant surprise. The hotel and our room were attractive, clean and nicely maintained. All of the appliances were relatively new and met our needs nicely. The staff really excelled . They were friendly and efficient and anxious to meet our needs. I would commend David and Cheyenne at the front desk and Juanita in the kitchen in this regard. I’m not sure that we’ll be in this area again, but I would certainly recommend it highly.

The hotel was really clean and the staff was professional. I was impressed at how good the customer service was. I don’t do business often in this area but next time around I will be specifically staying here.