Premier Inn Halifax Town Centre

Both my wife and I are disabled our room was nice and the wet room was great. We both have mobility problems and my wife uses a wheelchair. She can walk a little but needs help. Due to there not being any grab rails in the room so she could go to the path alone. Im struggling with walking at the moment and they'd help me too. They were very accomendating with my pilliw needs as my used two pillows, but because my neck is fused and point's downward I need 4 pillows to support it so I could sleep and not have a migraine. All your staff from the bar and restaurant treated us with respect and as normal people they did help bring some hot drinks to the table which I couldn't carry.

Great location for car park, walking into town, cinema, hotel staff friendly, food great, prices if booked in advance really good, have been using same hotel for several years and will continue

Great stop over but Beefeater breakfast was cold. Furnishings badly in need of refurbishment. Filthy carpeted area with remnants of food from the night before. First impression at the entrance was matched by the grubbiness inside. Staff were great.

If you have bookings, need to make sure that there is enough food available. There was no vegan sausage available during the stay, sausage for my son wasn't great. One day we asked for hard boiled eggs and it wasn't done properly. Requested for rooms to be cleaned and it wasn't done, no apologies and then my father in law had to go down to reception to get towels at night. Unacceptable when this was requested, lack of communication. Family room booked, needed more space if it's a family room, plus same charge for a standard room and family. Overall not happy with our stay.

This could be so, so good and yet it really isn't. We paid the extra to check in early, we knew there was a charge snd we were happy to pay. The hotel is ideally located near to Piece Hall, where we were attending a concert. First impressions, ideally located next to the public car park on Broad St. Receptionist very warm and friendly , room a bit tired to be honest, bath chipped in places. We dumped our stuff and then went out , returning at about 22.30 having been out all day in the sun....to find only one bath towel and only 1 hand towel that we hadn't spotted previously. To be honest, we couldn't be bothered going down 5 floors to inform reception, but this was a poor show, considering they've known for ages there were 2 of us coming. I booked this months ago. I think this particular Premier Inn ,needs a revamp, and this is basic stiff. You need to do better. The location is fabulous. It could be do much better. Disappointing for the money paid.

Stayed previously with no issues. So booked again. Different room. Bed was like a brick. Window wouldn't open. Bedroom and bathroom dirty. WiFi wasn't very good and tv remote probably needed new batteries. Breakfast was excellent as was service.