Hotel Mori No Kaze Hakone Sengokuhara

The resort was nestled in a cozy area about 40 mins from Hakone Yumeto station, and it felt like we were transported into a different world once we stepped in the entrance. Service was impeccable, the room was very comfortable, and the private onsen was a nice touch to add to the overall comfort of the living experience. Half board meals were provided at breakfast and dinner, and these were the highlight of our experience! Every dish fit beautifully into the menu, and we were salivating with each different course that the staff served up.

Had a delightful stay at the ryokan. The rooms are quite impeccable with the smell of the hinoki filling the room, it was quite heavenly. We chose the room with the outdoor bath. And given the cool weather, our bathing experience was amazing. The location was also perfect if you are making a trip to the Sengokuhara Susuki Pampas Grass fields, which is such a scenic spot and of which we enjoyed walked to and through in the setting sun. We also opted to have dinner at the ryokan, who specially made it Halal-friendly for us. What's most amazing to us regarding the ryokan was the service. We had a Nepalese staff speaking with us most of the time, as he was the best in English. He personally brought us to our room and even gave an introduction to the room, and what we needed to take note off. After we checked out, he enquired how we were making our way to the train station. There was conveniently located bus stop just outside the ryokan, so we were going to take that. On our way out, he drove out and stopped along the road beside us (good thing there was no traffic) and to our utter surprise offered to drive us to the train station. We found out that he was actually knocking off, but instead of going straight home to rest (before his next shift in the evening), he wanted to drive us to the station. We were exceptionally touched at his extremely kind gesture (as we didn't think it was hotel protocol to do so). Nonetheless, his actions left us a beautiful and lasting impression on the ryokan. Would definitely go again for the luxurious experience!

非常奈斯的酒店，住了兩晚，無比滿意，推薦！

非常好的酒店，早晚餐都非常豐盛，服務人員非常奈斯 酒店離玻璃博物館很近，步行10分鐘就能到 公交仙石站去御殿場奧特萊斯非常近，我們坐公交過去的，一出隧道立馬有驚喜，清晰可見的富士山立馬出現

設施：很好 衞生：非常好 環境：優雅乾淨環境很好 服務：非常非常好 值得一去的酒店，安靜環境好，服務無敵了，日本服務確實優秀，下次還來。

推薦去體驗一泊二食。 設施：🈶室外鳳呂，聽説部分房間🈶私湯。 環境：位置可以。對面🈶全家便利店。 服務：周到熱情，🈶中文服務人員。