Các đánh giá Hotel Kajikaso Hakone

Great river view from our room! Traditional Japanese music and dance performance by geisha professionals during dinner time, which was a great experience. We will definitely stay here next time.

The dinner was really bad: -beef is fully cooked and texture is tough - cooked crab is smelly - grilled fish is hard and does not have taste Also, my room has 3 huge problems -the water in the shower area cause flood - there is a big spider found in the room. - air condition in living room is noisy The worst part is I sent my complaint to the hotel for 2 weeks, there are no respond.

Good location. Nice big room with comfortable beds and pillows. Room was very clean. Great sauna bath area. Great customer service. Staff very helpful.

The services is amazing and friendly. There are staff who could speak and read English and willing to answer our query. I ask for safeguard my buggage when I already check out the hotel, but the hotel also willing to do it. Even more, there are some existing broken part in my baggage (which is not related to hotel), but the hotel noticed it and help using tape to reinforce the broken part for my baggage. Such services is out of my expectation, I have to give credit for the amazing service👍🏿

Closed to train station, by walk within 10 mins Good environment Good facilities in the hotel (karaoke room) Very convenient, closed to shopping Room is clean and tidy

Short walk from train station and shopping street, hence super convenient. There is a nice soba place just outside the hotel.

A bit old

非常好的一次住宿體驗。我們定的是房內有温泉的房型，更方便並有私密性。房間面積有近70平方米，客廳寬闊，舒適，讓人感覺十分愜意。房費還包含早餐和晚餐，食品新鮮豐盛。住了兩晚，餐單完全不一樣，感受到酒店的用心和體貼，尤其晚餐還有日本傳統藝*表演，客人享用美食的同時，也在享用視覺的盛宴。希望下次還有機會再次回到河鹿莊。

酒店離車站非常近，7分鐘左右，到山上遊玩巴士也是一步之遙，酒店設施比較舊，但是非常便利，温泉男女分開，還是很舒服，早飯和晚餐都非常日式，非常好的體驗，我和老公住了兩天，兩天食物都不同，非常多的美味佳餚。服務非常好，下次到箱根一定還是定這家酒店。

酒店在箱根湯本站，出站之後走路5-6分分鐘，在箱根山脈腳下。日式房間，含兩餐，早餐日式定食，晚餐是懷石料理，大堂還有免費的休息小餐點，走出大堂有一個臨河邊臨山的泡腳池，愜意。温泉女士在六樓，不像其他温泉館會第二天進行男女泡湯池更換（固定女賓在六樓），室外温泉是山景，因為是山腳下，所以不如山上的温泉館眼界更遼闊，但是行價比體驗感不錯，服務也很周到。小而精。第二天上山箱根登山道、大涌谷、蘆之湖，一天的pass可以購買使用。紅葉季和雪季來，景色更加宜人。

除了貴，其他所有設備和服務都跟不上。以下是幾個吐槽點： 1.明明叫了打掃房間服務，結果晚上回去發現前天吃的泡麪全部都還在，並沒有扔掉！ 2. 洗手間馬桶的一次性封條掉在地上，他不扔反而給我撿起來放在洗漱台上… 3. 人生第一次見酒店的洗手液，沐浴露全部給我參水！！什麼玩意兒啊，這麼貴1300＋一晚上你給我參水，擠出來全是水！服務員當我們是**嗎？ 4. 酒店整體硬裝老舊，房間門居然還是鑰匙鎖，且非常不好鎖！出門還要帶鑰匙也是絕了。 5. 到了酒店check in才告訴我們要加錢，被告知一間雙人床房間只是一個人的價格，要想住兩個人需要補一個人的差價，但事先預訂卻沒告知，真絕雙人床衹能住一個人…… 這次8天換了四家酒店，只有這一家是這樣的，所以不是文化差異，就是酒店自己的問題。

設施：榻榻米的床睡得也非常舒服 衞生：衞生特別乾淨 環境：就在一條小溪邊上環境非常的優雅離地鐵站也就10分鐘的路程一路走過去，風景非常好，所以也不覺得時間長 服務：我們在這家酒店住了兩個，晚上定的是一泊二食所以每天晚飯都有不同的驚喜，給到我們第二天的飯菜和第一天完全不一樣。箱根值得再次遊玩。

日式温泉ホテルで、値段も適当し、サービスもいいし、温泉が最高だと思います。おすすめです^_^

一泊兩食，食物及服務都很好