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Vị trí4.3
Trang thiết bị4.5
Dịch vụ4.4
Vệ sinh4.6
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Tài Khoản Khách
Khách sạn sắp xếp phòng trống cho khách
Lưu trú vào thg 10, 2024
Vợ chồng
3 đánh giá
3.5/5
Đăng tải vào 16 thg 11, 2024
I hv requested a king size bed when I booked 6weeks in advanced my stay but they didnt give me a king size bed. The room is tiny with a corridor and separated shower area and toilet. I feel the room design is not efficient and uses up many space which doesnt allow guests to open the luggage. Onsen was good. Their water makes the skin soft and smooth. Because of its hotel capacity there are many guests and onsen area is quite crowded. Breakfast was excellent but they close shape at 9am. You are requested to hv breakfast at either 7am or 8am. That is too early for me. In general nice stay but could hv been better.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for sharing your feedback about your recent stay. We sincerely apologize for the inconvenience you experienced regarding your bed request. We will take your feedback regarding the room design into consideration. We appreciate your valuable comments.We are very happy to hear that you enjoyed the hot spring baths and breakfast. However, we understand that breakfast times may not suit all guests. Our breakfast schedule is set to give you a fresh start to your day, and we appreciate your understanding.Your overall experience is very important to us, and we will use your feedback to improve our service. We hope to provide you with an even more satisfying stay in the future. We look forward to welcoming you back.
On Siong
Khách sạn sắp xếp phòng trống cho khách
Lưu trú vào thg 3, 2024
Vợ chồng
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2 thg 5, 2024
Great hospitality. Dinner and breakfast buffet at the hotel offers great variety. There is also the option to make your own cotton candy during dinner.
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for using Hotel Banso this time! We are very honored to have received the highest evaluation from our customers. We will not be complacent about the evaluation we have received, and will work hard to receive a similar evaluation the next time you use our service. All the staff are looking forward to using your service again. Thank you for taking the time out of your busy schedule to post a review.
Tài Khoản Khách
Phòng Tatami B với ban công
Lưu trú vào thg 6, 2024
Gia đình
10 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 7, 2024
Good hotel with many many ships nearby. But the hotel is too dark for family stay.
No English speaking staff available. Younger staffs assistance was better due to easier communication. Food is not as great as expected however the onsen water was great. Stayed for 5 days and my skin was much softer. Only if the buffet was better quality,,, But i would visit Hakodate again for onsen and food with a view. I iked the city muvh better than osaka for sure.
Dịch
Phản Hồi Từ Khách Sạn: この度は当ホテルをご利用頂き、誠にありがとうございました。ご滞在にご満足いただけたようで、何よりと存じます。 これからもお客様へご満足頂けるホテルを目指してまいります。 又のご利用を、スタッフ一同心よりお待ち申しております。 お忙しい中でのクチコミへのご投稿、ありがとうございました。