Pullman Haikou

Nice breakfast, room was ok although we didn't have a river view. Restaurant staff very good especially Steven Lu and another girl who's name I didn't get. Lovely pool and hot springs. Check in girl wasn't the friendliest/most welcoming when we arrived. All in all a nice hotel

Great location, hotel is nice and fancy. Grand lobby as you enter. The only downside of the outdoor pool is that you can’t use it when there’s a chance of thunderstorm and considering the Haikou weather, this is quite frequent. You are also forced to wear a swimming cap in the pool, which some do not prefer.

Great Location and clean room, did not get to use their hot spring or FOC stuff because we are all busy travelling out. Nice spread of buffet breakfast, my kids went to play a while at their children playroom, and we bought a pushy sloth for my kid.

First room given was smelly so I got upgraded to the club floor. Good clean room and good breakfast. Pleasant stay.

"The hotel room was clean, nice and spacious. Breakfast offered with a wide variety of food. The staff were friendly and helpful. The location is just perfect for a walk around the city centre.DAISY XiE AND JOAN…were very helpful

This hotel is very very super hotel in haikou, i visited 5 hotels. Pullman is the best of them. Breakfast is tasty and has so many options and inside is comfortable. The pool was very clean and i tried 4 types of hot springs. Overall i specially suggest this lovely hotel to you.

Amazing hotel, star of the show is the hot springs. amazing room service and clean room

My family is delighted to have chosen Pullman Hotel in Haikou. The hotel is located strategically close to most of the attractions. The breakfast spread is good with varieties and dinner served mostly seafood. Special shout out to Manager on duty, Joofee Xin for good attention to details and she has been constantly offer her assistance when I needed help. I will stay in Pullman again if I come to Haikou next time.

Staff member John Chen is the most rude staff member I have ever encountered in any hotel worldwide. Does not do his job properly poor attitude and attempts to instigate a fight with customers. The female duty manager surname Wang on the afternoon of Sunday 10th of April is also very unprofessional and is seen laughing instead of trying to resolve the matter.