Taj Usha Kiran Palace, Gwalior

Recently renovated heritage hotel. Very clean and full of charm. The staff were attentive and welcoming, but sometimes fell a little short of what you would expect from this 5 star chain of hotels. For example, one day we returned after a full day exploring the city and our room had not been cleaned. One evening we ate in the restaurant and ordered two dishes, but only one arrived. One evening we went to 5 o’clock cocktails but there was no bartender in the bar. And the first morning we had breakfast we were told it was buffet only; I asked if there was any a menu and was told no, only to realize later that there was in fact a menu full of delicious options. This hotel has potential to be amazing but it needs to pay attention to the details.

Awesome place, came here to spend my 65 th Very happy Great ambience, good food, excellent service. Special Thanks to Ms Saumya for treating us to all the goodies and taking excellent care at our mealtimes. Must come here and will come back asap

Best Located in the middle of city, Taj Usha Kiran Palace is good enough to stay and feel Royaleness of old infrastructure. But Usha Kiran is not maintaining the feel of a palace, especially TAJ Palace. Only rooms and internal corridors are maintained but outer galleries, gardens etc are too far away as with compared to other palaces of TAJ like TAJ Arravali, TAJ Mumbai, TAJ Falaknuma, TAJ Jai mahal, TAJ Umedh bhawan, Hari Mahal etc. Even birds output are seen at various places at usha kiran, fountains were not running, Changing bathroom of pool (men's) water is going outside which is a big Engineering defect. Toilet faucet was also not working. At some places like nearby old pool things were dumped like 'kabaad'. Food quality and taste also not meeting the norms of TAJ. Thats why I complaint to manager of restaurant (Mr Vinay?) for all above things. However he tried and sorted food complaint and told me that Hotel Manager will discuss with me in regards to maintainance. But no one approached me, which shows the mentally of usha kiran. Ok whatever but there was not a feel like Palace instead it's a good hotel in which all focused done at rooms and reception.

This is one of the lesser talked about palace properties of Taj. The otherwise beautiful Usha Kiran Palace has been recently renovated and provides good comfort to its guests. We received a royal welcome with flowers being showered over us and guards blaring the royal horn on our arrival. We were quickly taken to our rooms post the check-in formalities. I was travelling with my family and we received two identically sized suite rooms on the first floor, right next to each other. While my parent’s room had windows facing the main garden and pool, my suite room lacked a clear window in the bedroom. The only window was in the cloak room which faced right outside the passage of my room. While the room itself was beautiful during the day, the large room seemed odd and depressing after dark due to the lack of any light coming from outside. This was not the case with my parent’s room, where the decor and room structure was much more uplifting and beautiful. Our dining experiences at the Silver Saloon were average at best. The service was fine, however the quality and taste of the food prepared was not up to Taj Palace standards. The hotel is located close to the Jai Vilas Palace and it was very convenient for us to go and visit the royal palace of the Scindias. Overall, I had a comfortable stay, however, I have realised that the experience one has in this hotel would greatly depend on the type of room booked and allocated, as not all rooms are equally pleasant.

I am glad to share my experience with this hotel, this is the one of the beautiful hotel in Gwalior, ambience, food, cleaning is excellent on the top of this staff is well trained and happy to assist you all the time, you will feel as a home hear. Keep it up team..

The palace was absolutely gorgeous. Our welcome was done in a very traditional manner with drums beating and flowers being showered on us. We had arrived earlier than the check in time and the hotel was kind enough to allow us an early check in as soon as a room was available. The room itself was beautiful and comfortable and overlooked an open courtyard. The best part of our stay was the food. The hotel food was absolutely delicious both for the buffet and a-la carte items. The rice kheer, the paneer paranthas, the kadahi panner, all regular Indian items were done with so much perfection that we just could not resist indulging ourselves. The palace lawns are beautiful with rabbits running around and peacocks calling in the distance. There are two swimming pools and both were stunning though the one in the garden area had some dried leaves from the trees floating. But that did not deter my son in enjoying the vast pool. There were two very historic temples in the palace grounds and an evening arti was organized daily where all the hotel staff and guests congregated. It was a good way to increase the interaction between the staff and the guests. The location is convenient with local transport easily available outside the palace gate. The view from the terrace of the palace of the Gwalior fort at night is stunning. Don't miss that. The entire staff at the hotel was very welcoming and happy to assist us whether it was the front office, restaurant or the housekeeping. Will definitely want to visit the place again.