Hotel Dream City

Picture uploaded are deceptive and the receptionist very rude, she should be fired, in hospitality industry it's all about being hospitality and should be willing to help customers. never stay or book this hotel. you ll regret. Booked these because of work in that area, otherwise should have never booked this dirty hotel. Booking need to verify the picture too. wasted cash for booking suit🤓, which was just a room with two beds😜.

Room is not clean dust in bed. Very costly room overall all good no lift have to walk a lot of staircase

They provide complementary breakfast at 9am. 3rd class service. Horrible bathroom. Money wasted

Pathetic service - a big zero rating - poor customer approach had booked it 2 days before as it was an urgent business trip for one day. The flight got delayed- reached at 02:00 at night- to surprise the hotel was locked - had to wait for 15 minutes as i had to stay for 5 hours and to check out at 7. 30 in morning- another surprise came -executive room i booked was unavailable and provided me with another stinky room - mosquito, dirty room and washroom-no amenity -no towel, no toiletries etc -drain was flowing adjacent to hotel. Upon asking for something to eat for dinner- was told it cannot be given. In morning called reception- the extension was not working. Went to reception to ask for towel, dental kit soap - basic bathing kit - only soap was handed and the was told this is only given. Somehow got freshened up and upon asking breakfast said - two choices are available -checked out with having tea only. I had given you for 5 hours which i couldn't utilize at least for a good nap after hectic schedule day - as a frequent traveller i had stayed in so may properties and i bet you people with lesser then this amount : full fledge facilities can be given. Moreover twice i had utilized your service-thought you people have improved - worst experience

Your booking has not been accepted by the hotel dream city guwahati. Your company be-fooled me and owe me my paid amount back

Not at-all a good place to stay. What ever facilities make my trip assured me in their booking slip they are not providing a single one. Moreover the room what make my trip charged me 2400 per night the hotel is selling the same room in rs. 1500 per night. It's a complete cheating from make my trip. Kindly let me know what should i do now