Heshe Lakeside Resort

Vệ sinh rất kém, có nhiều điểm mù, ga trải giường rất ẩm, trên cửa không có dây xích chống trộm, hỏi trước về thời gian nhận phòng và nói nên bật điều hòa. , nhưng nó chưa được bật.

1. Khi tôi nhận phòng đèn bị hỏng và tôi không chủ động thông báo cho bạn. 2. Sau khi bảo tôi trả phòng sớm vào ngày hôm sau, lễ tân hứa sẽ giúp mang quần áo lên quầy lễ tân, tuy nhiên hóa ra quần áo không được giao cho nhân viên trực, thu lại là được. Tôi tự mình lấy quần áo nhưng họ thậm chí còn không được cung cấp túi giặt. Tôi đã lấy một túi rác. Thật tệ khi mặc quần áo vào 3. Ăn sáng còn không có máy điều hòa, quạt, ruồi bay khắp nơi, mùa hè nóng bức ăn uống không yên. Ngoài cảnh đẹp ra thì không còn gì đáng để giới thiệu nữa

When we came here, its all raining all day and we cant go anywhere but the view from hotel is sooo perfect so we just stay and enjoy the view from hotel. Everything great from the hospitality, facilities, and the location. The staff is also helpful, can speak in english so you dont need to worry when make a communication here. Near from the hotel there is jogging track that we can use for morning/evening jogging and bike and the place is also great. I would like to recommend to traveler who also want to enjoy the leisure time while want to enjoy every activities in Guilin City.

I recently stayed at this hotel, and it truly exceeded all expectations. From the moment we arrived, the friendly and welcoming staff made us feel right at home. The view from the hotel was absolutely stunning, offering breathtaking scenery that made our stay even more special. The food was delicious, with a variety of options that satisfied every craving. It felt like every meal was thoughtfully prepared with quality and taste in mind. One of the best parts of the location is that several famous scenic spots are within 10 km, making it super convenient for sightseeing and day trips. Despite being close to everything, the hotel itself had a peaceful, relaxing atmosphere—so calm and rejuvenating that it felt more like a resort than a typical hotel. I would highly recommend this place to anyone looking for a blend of comfort, beauty, and exceptional service. Can’t wait to visit again 🤗

Melody made our stay seamless. She booked us a tour guide, Alan, who was perfect for showing us around. The facility is nice, calm, and conveniently close to the Reed Flute Cave. The food is fine, and the overall experience makes for a truly enjoyable holiday.

The location is next to Reed flute cave and away from busy market area, and the property is facing a lake, which makes it very ambient. The staff were very cordial, we were allotted a better children room which our child liked very much. They even customised our meals as we are vegetarian. Special thanks to Ms Melody whom our child remembers very much. Will certainly stay here if visiting Guilin again.