Sheraton Guilin Hotel

Great location. Remarkable concierge team; especially Mr Kai & Edward. The level of services of these gentlemen that make our trip much more enjoyable.

We spent 2 nights at Sheraton hotel in Guilin. The hotel is located very centrally in walking distance to most major tourist attractions and close to Guilin railway station. The staff was very attentive and absolutely accomodating for all of our wishes making our experience very memorable. The interior design of the hotel is well thought out and gives it a simple but elegant touch. The facilities include small swimming pool which we couldn't try due to the weather situation. The gym consisted of a handful of cardio treadmills and machines for resistance training from Life Fitness with an area in the corner with dumbells and foam rollers, yoga mats. The changing room came with a sauna. We can recommend the breakfast buffet which is a mix of Western breakfast and local specialties from Guilin. Out of the available package options we really enjoyed the photo shoot where they provide makeup and clothes(classy/elegant and Guilin traditional) to capture the amazing moments from the trip.

The hotel location is hard to awesom! It's walking distance to some of the best sites in Guilin and the facilities are in very good condition. The food for breakfast is excellent! The staff were friendly and helpful, although only a portion of the staff speaks English. There were very few Americans or English speakers during my visit. It wasn’t an issue, just of note. I was fortunate to have a room on the top floor facing the river and got a glimpse of a beautiful sunrise one morning. At night the musicians play by the river so it isn't the most quiet location but the view is great! One less desirable thing was they hosted a large tour group from Hong Kong on Saturday/Sunday and the group ate early and blocked access to the buffet. The staff was very apologetic and took care of me when I returned an hour later.

Every thing is good except no birthday cake for my boy. The hotel should make the promise come true.

Check in time needed almost more than 2hours . Hotel front desk said still make-up room (need 1hour more) even already 3:30 . Hotel’s time management is poor . (Prepare next customer )

great nice hotel. Great location in Guilin city. Friendly staff!