Premier Inn Guildford North (A3)

We stayed as a twosome in the Premier Inn, Guildford North, for three nights. There we met up with three people whom we seldom manage to see, because we live hundreds of miles apart from each other, and having time together over a leisurely meal was important to us. Our ages are 80,80, 81, 85 and 94 respectively. Our rooms were much as one would expect from a Premier Inn, and the hotel is a much quieter place in which to stay than its position close to a busy road might suggest. The outstanding feature of our stay was the calibre of the staff, and the extent to which they did all they could to look after us. All of us felt so well watched over and cared for. For example, on our first morning, we were allowed to spend two hours lingering over our breakfast as we caught up animatedly with each other's lives. This included giving us the opportunity to "stay put" whilst the staff began to lay out the tables for lunch. There was always a member of staff willing to give us a helping hand with cases and the like if we looked in need of it. Nothing was too much bother for them. To be treated with such care and concern mattered a great deal to us. We would certainly go back again.

Usual premier inn standard, as expected. Sunday Breakfast spoilt by out of control and noisy children, with parents who could not or would not keep them in check. The breakfast staff could have done more to control the situation. or a separate area for families would help.

Fantastic service, lovely couple of nights sleep, as always the Premier Inn chain did not let me down. The bed was very comfortable, the room clean, the check in staff excellent and the restaurant staff were as well. Would stay here again!!!