Tài Khoản Khách
16 tháng hai, 2023
UNACCEPTABLE. Don’t waste your money! I wouldn’t come back if they paid me. First we paid for the airport transfer, the driver was late. One of the seatbelts in the van didn’t work. My father had to ride without a seatbelt. We drove through snow. The windshield wipers also didn’t work. Water frozen to the windscreen in sheets of ice making it very difficult to see. By some miracle, we made it alive. We get to our room (it is February with freezing temperatures outside) and our room is very cold. The radiator was barely warm, but not hot and we could not turn it up. I went to the front desk to ask to swap rooms or for them to check the radiator. Despite asking MULTIPLE TIMES for someone to check our room or for us to switch rooms, we were offered an extra blanket. DO NOT STAY HERE! There are plenty of other options. Anything with working heat is better than this garbage.
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