Tryp by Wyndham Sao Paulo Guarulhos Airport

Worst costumer service ever!!! We had a problem at customs that did not allow us to stay in the hotel and they did not picked the phone, and took hours to process a request. And even it was an airport problem they refused to do the reimbursement.

AIRSIDE hotel, meaning it's located after security and exit passport/immigration control. This hotel is the absolute best option if you have a long connection and/or early flight. Please note that because it's located airside (in the internal departures area) you need a valid, scannable boarding pass in order to access it. The only possible downside if that if there is any issue with getting your boarding pass (for example the day before, if like me you wanna sleep there and be ready to go to your gate the day after) that will always be a risk, as it will likely be too late to get a refund on your booking. However, other than the risk with the boarding pass, this is absolutely the best hotel location wise. It was extremely clean, good bed, shower, room, etc, perfect. Also, I don't smoke, but it may be of interest to some travellers that they have an outside, open air garden, inside the hotel for smokers.

На самом деле, единственный плюс этого отеля это расположение внутри аэропорта. Всё остальное- это минус.

T3底層 下航班沿着T3側翼走進客運大樓 跟隨hotel指示牌即可到達 餐廳比我想象中要好吃 房間乾淨整潔 體驗好

基本滿意 機場內酒店 轉機用

航空会社によるフライト取り消しの為 国内線から国際線乗り換え時間がある為にホテル予約をいれましたが、 フライト前に空港チェックインができず、ホテルにはいれませんでした。 丸一日空港で過ごす事になりました。 トランジットのみのホテルと思います。 返金もしてもらえず、嫌な旅になりました。