Star Residence ICC Guangzhou

I have stayed at this hotel for about two weeks, its amazing experience. Good and clean rooms , helpful staff specially Nick at the reception was very helpful in everything. Will give 5 stars for overall experi6. Thank you.

Great location and overall good value for money The hotel has an excellent location — lots of cafes, shops, and malls nearby. There’s a convenient delivery service on the first floor where couriers can leave your packages, and the staff is polite and helpful. The room was clean and modern, matching a 4-star standard. It had a fridge, microwave, and washing machine — very useful. However, there are a few downsides. The deposit is quite high (3000 RMB), and it’s better to leave it in cash because if you pay by card, it’s unclear when or if it will be refunded. This can be inconvenient if you’re a tourist flying home after your stay, as you end up stuck with local currency. There are no extras like a minibar or room service, so it’s unclear why the deposit is so large. Also, the amount seems to change — it’s not fixed. The gym is extremely small and basically empty, but you still have to pay to use it. Breakfast was very basic, so we didn’t use it at all. The room includes a kitchen, and you can request kitchenware from the hotel, but they don’t inform guests about this. The first time we stayed, we didn’t know and had to buy our own plates and utensils. Overall, for the price, this is a very good place to stay. I would recommend it.

Hotel is decent although basic (compared to other ascott managed units).. location not too off.

房間也有臭味 噴了我半瓶香水才可以解決 進去房間一股螺螄粉的味道 通知他們工作人員去處理了還是那樣然後還説解決不了沒辦法 要住就住 態度惡略 比賓館還賓館 也太差了吧真的是 下次不會再來了

Good location, the room is clean, the view from the window is good. I will return in the future. The only drawback was that there was no hairdryer in the room

入住體驗很棒，給升級了個套房，空間大景觀好，房間整齊乾淨，前台接待員William友善有禮，入住和退房也辦理迅速。公寓位於市中心交通和購物也方便，淡季出行或者短期小住的話性價比很高。如果説哪些地方要改善的話，建議洗衣機應該帶乾衣功能。