FORTUNE hot spring hotel

I had a private hot spring and really enjoyed having a bath on the balcony. The breakfast was very average. The restaurant was closed for dinner

The hotel is with excellent location and facilities. But most importantly is the service and the staff. It took me by surprise the number of staff members speaking English and being so friendly and professional. From the reception we were greeted in English and June ,, job number 038 , welcomed us with a smile and care. She made sure we got WiFi connection and we were instructed how to use the card for the in suite hot spring spa bath . We spent amazing 4days and 3 nights. I used also the massage services , which were average level. For any service we went for during our stay June was the one to connect and made sure we got the best service. Another person that contributed to our pleasant experience was the restaurant manager. She was also fluent in English. Honestly, we never expected so many people to speak the language. The breakfast was with mix Asian and westerner food; fresh and delicious. The spa Center was amazing. We had very relaxing and calm break from work and the noise in th EF big city. Just outstanding hotel, service and location .

酒店前台服務很差，一點也不熱情，我們辦理入住，好像給她添麻煩的感覺非常不爽😫 電梯大堂蚊子很多，房間內也有蚊子。就是看到露台上的温泉，所以才訂這間酒店。但是那個露台温泉，晚上如果開着燈，簡直就是餵飽蚊子🦟，不開燈又怕滑倒，所以説並不太友好，衹是外表。 酒店的自助早餐種類很少，而且選擇不多，東西也不好吃，非常糟糕，這個早餐還要¥88元一位，完全不值。 下次應該不會再去住了。

體驗感挺好的 設施：房間裏就有温泉池，比起公用的更加乾淨衞生。温泉池挺大的兩個人泡很寬鬆，要是帶孩子的家庭兩大一小應該也沒壓力。温泉應該是真温泉吧，泡完感覺皮膚滑滑的。 房間大概 50 多平，很大，有吧枱、冰箱，陽台也有可以閑坐的椅子。數了數房間裏一共 4 把椅子，很方便我這種喜歡在酒店吃外賣的人。（外賣需要下樓去前台拿，這個是比較不好的，希望可以加裝外賣送餐機器人） 洗手間的設計我很喜歡，浴室和廁所分開，洗手枱是雙台盆。床比較柔軟睡着挺舒服。唯一缺憾就是有一側床邊沒有插座不方便充電。 衞生：挺好，沒有發現什麼異常。就是有一個浴巾有破洞，希望加強檢查。（帶泡池的房間多準備些浴巾會更好） 服務：前台服務很好，雖然第二天是 51 還是幫我延遲了半小時退房。晚上在房間開酒沒帶開瓶器，也很快送到 早餐：根據去了吃的家屬説，種類比較豐富，口味挺不錯。燒麥是純肉的比較真材實料。

酒店房間乾淨，床鋪舒適，設備齊全，公共温泉區在四樓，雖然不太，但人不多，晚上一邊看煙花一邊泡温泉，小孩玩得很盡興，露台河景相當不錯，唯一不足就是電視遙控器，要反覆拍來拍去才能用😂

房間整體非常的乾淨，空間也舒適，可以對着美景泡温泉，樓下出行吃喝買東西很方便，超級適合週末放鬆，前台的小姐姐服務超好的，工號是101和048，地下停車場入口跟空間比較小，技術不是很好的建議停地面。