Steigenberger Icons Guangzhou

The hotel very good. All items can give 6/5 rating, if can. We family sure will again live in this hotel once more. Breakfast as provided nice view and many different foods for choice. Hotel bed very comfortable, thanks hotel all's teammates to keeping the well good condition. I hope you're keep in this good management and hotel of all teammates team works.

Exceptional customer service by Coco, who was the manager on duty, from the minute we arrived at the hotel all the way till the very end. It was our first time visiting Sunac and she helped us every day to ensure we could get into the parks without any hassle. I left something valuable in the safe after check out and she even has gone out her way to find a solution to have those delivered to me which I appreciate deeply. Highly recommended. Much better than my stay at another 5 star hotel I stayed in Guangzhou a few weeks ago.

The hotel room is spacious and the service at the reception is excellent, especially from the staff Anny. She is caring and detail-oriented to ensure we have a good stay.

It is a very well maintained hotel in a very convenient location, there are shuttle buses to the big shopping centre. Arina in the reception is super helpful, we all enjoyed our stay in this hotel.

As a modern and nice hotel with good associated facilities such as shopping mall and entertainment facilities. Front desk staff, Lily is rather helpfull in assisting my family to issue tickets for skiing and snowboarding. The food provided by the hotel is also with excellent quality. We will visit sooner or later.

We had an absolutely wonderful stay at Steigenberger Icons Guangzhou. The hotel’s amenities exceeded our expectations, especially the swimming pool and children’s playroom, which were perfect for our family. The pool was clean and well-maintained, while the playroom kept our little ones entertained for hours. Our room was spacious, offering plenty of room to relax, and was very clean. We especially loved the balcony, which provided a peaceful view of the gardens and the Rongchuang Mall nearby. It was the perfect spot to unwind after a day of exploring. The location of the hotel is also good, with easy access to shopping and dining at Rongchuang Mall. The overall atmosphere was luxurious yet comfortable, making it a perfect choice for both families and couples. We highly recommend Steigenberger Icons Guangzhou for a truly memorable stay.