Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort – Adults Only

L’hôtel est moderne et très propre. La plage est belle mais dommage qu’il y a des algues et donc gâche la baignade et la vue. Les photos sont conformes à la description. Le buffet est bon mais ça manque de renouveau. Sinon ras dans l’ensemble.

完美的住宿體驗，酒店採全包式，內在十多間餐廳，提供世界各地不同款式的料理，即使不是飯點，reception 和cafe等都有小吃供應。大推意大利餐廳，住了5天最美味就數他。各項遊樂設施齊備，足夠耍廢幾天也不會悶。酒鬼來到最開心，每天15小時放題任喝。

Elevator under renovations and ac was not working. We weren’t even offered to be accommodated and had to walk the stairs to the floor floor just to get to my room where it still was not cool staff and service was amazing food great. But need to figure out how to accommodate when inconveniencing your guests especially when it was my birthday.

Good day, First and foremost, the Royalton Hideaway resort is a total embarrassment for anyone to visit. The all-inclusive resort, intended for adults 21 years and older, shares the same lot as the main Royalton right across the way. There were many children in all parts of the unsuitable resort, which is a clear violation of the adult all-inclusive policy. I highly recommend that the Royalton Hideaway resort in St Lucia be permanently closed! Everyone should avoid this property. It does not live up to the standards of an all-inclusive adult resort at all. From the moment my daughter and I arrived, our annual vacation experience was highly disappointing. After a long flight, all we wanted to do was rest. We arrived at the resort around 7 pm. To our surprise, our room was dirty. There was no toilet paper, a hole in the mattress, eye lashes and hair all over the sheets and pillow cases, the room had a strong mold odor, and no washcloths. When we called to speak with someone at the front desk, there was no answer. We called multiple times. At any resort, when a guest calls the front desk, the staff answers on the first ring. Not here! We had to leave the room and take a filthy, very shaky elevator to the ground floor, where we found a very dark walkway leading to the front desk. As we were walking, another guest commented, "well I guess they did not pay the electricity bill" in which made us feel unsafe to walk throughout the resort's main lobby area.

The staff was rude couldn’t get anything on time the elevator wasn’t working had to walk up and down the stairs my whole stay although I requested to move no help it’s the worst hotel I ever stayed in

I love the property and all the amenities. I just don’t like the outlets in the room. There is only 1 115volt plug in the room. You’ll have to ask for plug adapter at the front desk.