Adults Only, Hideaway at Royalton Saint Lucia Resort
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Tất Cả Các Khách Sạn Ở Gros Islet
Adults Only, Hideaway at Royalton Saint Lucia Resort
Biện pháp bảo vệ sức khỏe
St.lucia Address, LC01101 Gros Islet, Saint Lucia
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With a stay at Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only in Gros Islet (Cap Estate), you'll be steps from Windward Islands and a 3-minute drive from Sandals Golf and Country Club. This luxury property is 15.5 mi (25 km) from Marigot Bay and 1.3 mi (2.1 km) from Smugglers Cove.Xem Thêm
Chúng Tôi Khớp Giá
4/5Rất Tốt·Vệ sinh: 4.0
Tất Cả 87 Đánh Giá
Tiện nghi
Bể bơi ngoài trờiBóng chuyền bãi biểnLặnLặn với ống thởPhòng xông hơiSpaPhòng massagePhòng gymChỗ đậu xe riêngMiễn phíBar
Tất Cả Tiện Nghi
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Ẩn Các Loại Phòng
Đánh Giá Của Khách(87)
4/5
Rất Tốt
Đánh Giá Xác Thực- Vệ sinh4
- Trang thiết bị4
- Vị trí4
- Dịch vụ4
leslie
31 tháng một, 2024
Just returned from an amazing stay at the Hideaway at Royalton St Lucia. I am a member of another all inclusive resort chain, which doesn’t have any properties on St Lucia, so I decided to give Royalton a try. It was my husband’s 50th birthday gift and I wanted it to be memorable. Well, Royalton exceeded all of my expectations, starting with the warm welcome and easy check in. I upgraded to diamond club, which came with two butlers, Gessler and Fabian, both were amazing! They were professional, attentive and extremely helpful assisting with the many activities I had planned for my husband’s birthday. I also would like to acknowledge Keisha D. from Guest Services, who was in constant contact with me for weeks prior to our arrival, making sure that all of my wishes were fulfilled.
We had breathtaking view from room 1404. The sound of the waves crashing outside of our balcony was very soothing. The property offered multiple pools with and without activities, which was nice. The grounds were immaculate and well maintained. The staff was always smiling and friendly when walking throughout the resort.
I was always hesitant to stay at a resort that allowed children, but I must say, Royalton does it well. There are areas throughout the resort for children to enjoy and when they were around adults, they were accompanied by their parents. The Hideaway side, is truly a hideaway. It’s on the quiet side of the property with beach access, beach bar and restaurant, very romantic!
Dịch
Ashley
8 tháng một, 2024
The resort and rooms are beautiful. My issue was that the pools closed at 6p and there’s a very strict dress code for dinner, you basically have to be completely covered, and dress formally for dinner. The room service food is mid to poor. By midnight the resort is completely quiet, basically forcing guests in their rooms. I loved the room and beach though.
Dịch
Tyron
26 tháng mười hai, 2023
It has always been my favorite place for vacation , but this time was very special to me , the Japanese's resturant
Dịch
Tanya
5 tháng mười hai, 2023
I would not recommend this property: The first thing that bothered me was that the property didn’t offer complementary transportation to, and from the airport. You will have to find your way from the airport to the resort, which is almost a 2 Hour Drive , and it will cost you anywhere between $90-$120 both ways.
Second issue was the food quality and service. It was extremely hard for me to find anything that was remotely good to eat. The service people were extremely rude. The room service operator snapped at me after I was asking for clarification about my order. Room service took over an hour to deliver. another server seemed to get upset with me when I would ask for additional mimosas during brunch.
The cleanliness of the room was terrible. When I entered the room, the mirror was covered in black spots that couldn’t be cleaned off. It appeared to be molded. They assured me that it wasn’t mold, but it was built up moisture that the mirror had collected overtime. Maintenance said that they would request for the mirror to be replaced, however nobody came in to replace the mirror. Secondly, our sheets weren’t clean. There was sand in them. I also was told by another family member that they experienced the same thing in their bed. Lastly, the furniture in the room was extremely old and outdated.
The location of the property is beautiful however, it was overshadowed by the poor food quality, lack of service and cleanliness.
Dịch
Casey
17 tháng mười, 2023
Some staff were nice, majority rude. Cockroach in my room along with ants all over the place. No top shelf alcohol. The “martini mix” bar, yes, that’s the name, doesn’t have the ingredients to make a martini. Always out of towels by the pool. Ordered room service three times during our stay and only got it once, even after they called us and said someone was outside. Wouldn’t recommend this property.
Dịch
Johnson
7 tháng mười, 2023
What spoilt my stay was there were loads of different bars but they seem to always be out of stock
I couldn’t get a decent Brandy for instance a Remi Martin Hennessy or even a cheaper Courvoisier.
Especially when paying a lot of money for the stay.
I stayed at Sandals previously and they do it as part of the all inclusive package
Dịch
marisa
14 tháng chín, 2023
All the staff are polite and friendly. Lot of food options. Can’t forget the beautiful sunset on the evening
Dịch
Terrance
14 tháng chín, 2023
I have been to the Hideaway at Royalton in Mexico and had a wonderful experience at that location. The hospitality and customer service there was flawless; so I decided to do my honeymoon at the Hideaway at Royalton Saint Lucia. I would have to say my experience with the staff at the front desk at the Hideaway at Royalton Saint Lucia, was not as pleasant and welcoming. They don’t give you the rundown of the location in terms or what amities the site have to offer, the times things close! No map or indication on where the restaurants are. We did not realize we had a hideaway restaurant on our side of the resort until another guess told us and they only knew about it by walking around the resort! They literally give you your room bracelet, your room number, and the government fees per day and send you on! This was my honeymoon, we had a $500.00 credit with the Royalton because we were getting married there but covid ruined it! We was told by corporate we can use it towards the honeymoon package. We provided the emails, the letter from the royalton corporate office and everything we had pertaining to the credit and got completely railroaded and treated rude by the front desk supervisor named Omega. She said the credit had nothing to do with St Lucia and wouldn't even acknowledge the credit but only wanted to give us a 150.00 complementary dinner which were not to terms of the agreement from the Royalton. I spent several days emailing corporate to help. Fix the frontline.
Dịch
Stephen
12 tháng chín, 2023
Hotel rooms, pools and gardens are lovely, unfortunately the service, restaurants and particularly bar service were very inconsistent.
I think staff training could improve the resort hugely briging everyone to the same high standard as the approx 25% who were really good
Dịch
Chính Sách Chỗ Nghỉ
Thời gian nhận và trả phòng
Nhận phòng: Sau 15:00
Trả phòng: 07:00–12:00
Giờ làm việc của quầy lễ tân: 24/7
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Bữa sáng
KiểuTự chọn
| Tuổi | Phí |
|---|---|
Người lớn | Liên hệ khách sạn |
Phí cho bữa sáng bổ sung chưa bao gồm trong tổng giá và cần được thanh toán tại chỗ nghỉ.
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Biện pháp bảo vệ sức khỏe
Sạch Sẽ
- 4/5
Vệ sinh và khử trùng
- Phòng được khử trùng giữa các đợt lưu trú
Mô Tả Khách Sạn
- Khai Trương: 2017
- Số Phòng: 166
With a stay at Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only in Gros Islet (Cap Estate), you'll be steps from Windward Islands and a 3-minute drive from Sandals Golf and Country Club. This luxury property is 15.5 mi (25 km) from Marigot Bay and 1.3 mi (2.1 km) from Smugglers Cove.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. Additional amenities at this property include complimentary wireless internet access, concierge services, and wedding services.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Gourmet Marche, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 10 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 166 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. Additional amenities at this property include complimentary wireless internet access, concierge services, and wedding services.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Gourmet Marche, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 10 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 166 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.
Tiện nghi
Phổ biến nhất dành cho khách đi công tác
Bể bơi ngoài trời
Bóng chuyền bãi biển
Lặn
Lặn với ống thở
Phòng xông hơi
SpaPhụ phí
Phòng massage
Phòng gym
Chỗ đậu xe riêngMiễn phí
Bar
Hộp đêm
Sân tennis
Nhà hàng
Phòng họpPhụ phí
Dịch vụ lễ tân 24 giờ
Wi-Fi ở khu vực công cộngMiễn phí
Bể bơi ngoài trời
Spa
Phòng gym
Bar
Nhà hàng
Phòng họp
Nhà hàng
Nhà hàng
Không còn thông tin nào khác
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