Tài Khoản Khách
ngày 1 tháng 7 năm 2025
If you are considering this hotel, don't hesitate, book it! The service alone was some of the best we have ever had. The staff simply could not have done more to make our stay more enjoyable. For example my wife is dairy free and this was not only remembered by the restaurant staff at every meal (without any reminding), at the start of each meal they even gave us a hand written menu listing the menu items that could altered to accommodate. If this was not impressive enough we even found that non dairy milk had been added to our room mini fridge without asking. The hotel itself and gardens are meticulously well kept. The tasteful high quality interior fittings are kept immaculately clean. The food was all of the highest quality. It's hard to imagine a better pool and spar with the additional saunas, and exotic showers complete with coloured lighting and program specific perfumes, amazing! A special thank has to go to Harriet and Jaqueline on the front desk who truly went the extra mile. A guided tour of the hotel at check in was just the start! We visited during a bit of a heat wave (our car showed 32 degrees) and while initially offering us a lovely room without aircon they happily moved us to another room that did. If visiting during hot weather it may be worth requesting aircon in advance as not all rooms have it. A thank you to all the staff who made our stay so enjoyable, you guys set the highest standard that other hotels should follow. How this hotel is listed on Google as a three star is an absolute travesty, please ignore this rating, this hotel is five star all the way!
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