Premier Inn Grimsby

the staff were really nice especially Jannine running the bar by herself yet still serving beverages and food at an amazing speed and even took a family photo for us. Overall great experience would recommend made our trip to cleethorpes that little bit more special.

Very nice clean rooms with plenty of space. The beds and bedding were very comfy. The meals and service were excellent in the adjacent pub. We were looked after by Jannine who we found to be very helpful and friendly. We would definitely go again.

Great service at the restaurant, Jannie is a credit to the company going above and beyond with great customer service and very friendly , despite working on her own and being very busy. Also good food served in good time. Would return in the future.

Whole process from checking in to booking a table was easy. Booked an early table as had a long drive. Menu is a little simple as I’m pescatarian, so not a massive choice but good enough for the 2 nights I’m here. Jannine was our server tonight and even though she was on her own, nothing was too much trouble. Really makes a difference when you are working away from home.

I’ve been staying away for work a lot recently, and this Premier Inn deserves some recognition. While the rooms are what you’d expect – clean, comfortable, and functional – what truly sets this place apart is the staff. There are two incredible women who seem to keep everything running smoothly. One of them, Jessica, really stood out, though I haven’t caught the other’s name yet. These two are absolutely phenomenal – it’s like they can walk through walls or teleport, always appearing exactly when you need them and with such a great attitude. Their energy and professionalism make a real difference. The food here is also surprisingly good. I haven’t met the chef, but they’re doing a great job. Meals are served quickly, arrive piping hot, and are consistently delicious. To top it all off, Jessica went above and beyond by sorting my dessert and drink to-go, which was such a thoughtful touch. Little things like that really make a stay memorable. I’m genuinely looking forward to coming back!"

I've been for evening meal twice in the pub and both times Jannine has been running FOH herself. She treats everyone like her personal house guest with her friendly warm welcome and attentive service. I've been a hospitality manager for the past 25 years and wouldn't hesitate to have Jannine in my team. She's an absolute credit to your brand.