Tài Khoản Khách
19 tháng sáu, 2024
We checked into the Homewood Suites by Hilton at 102 Carolina Point Parkway in Greenville on Saturday, June 15th for one night. One of us awoke in the middle of the night after feeling something crawling across our face and neck. We got up and turned on the lights to discover there were bed bugs crawling on our pillows, and literally eating us alive. We caught several of them and placed them in a coffee cup from the room. We contacted the front desk, and promptly brought them one of the bed bugs. The front desk woman gave us the name and contact information for the supervisor of the hotel. We contacted the supervisor, Mike Guarino, and provided photos, videos, and a detailed explanation of what we experienced. We had trouble sleeping the rest of the night for obvious reasons. It was a disgusting and uncomfortable situation. Apparently hotel management could not have cared any less, as we received no response, no communication, no apology, no interest whatsoever in our awful experience in their hotel. There are a lot of hotels and lodging options in the area. Choose a place to spend your hard earned money that cares about their guests and that is not infested with blood sucking bed bugs.
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