When we went to check in our room, we had to wait about 10 minutes for others and ahead of us. As we were checking in, they ask us if we needed room service for the next day as we were staying two nights. We said yes, please make up our bed and new towels would be sufficient. The next day we went to play pickle ball and then came back to our room around 2 PM. Needed to take a hot bath with Epson salts, and then a nap. Got into the tub no hot water. And even worse, no one had came with new towels or the bed to be made up. So that was disappointing and it took some time to even get some more towels as they couldn’t figure out, what day we checked in and what they were checking out the front desk was a little bit shy on information somewhere. Not pleased at all!!
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