Great Barrier Lodge

The lodge is a great location next to the Aotea track and inlet which is beautiful. The reason why I was disappointed in my stay was the manager - Jason. He was not hospitable at all, making our group feel unwelcome at the lodge. He overcharged my credit card by $665 and still has not refunded it (two weeks and still waiting). When we came in for dinner the food was overpriced and fairly average. The management barely knew we were staying there and couldn’t help us with the simplest of tasks such as helping us with transportation. Being such a remote location, you would assume they would use their van/ car to help paying guests get to the airport/port. As beautiful as the place is, it’s not worth it.