Holiday Inn Express & Suites Tooele

Our family live in Erda, UT and our preferred hotel is this Holiday Inn Express. Great staff, good service and always a pleasurable stay.

Great stay The service was great, lots of smiles and easy going with our kids and the crazy we can bring sometimes.

We had some very loud people staying beside us. It was very hard to sleep. Desk asked them to quiet down but they continued to be extremely loud. Kids screaming, doors slamming, etc. Went on until at least midnight and we had to be up by 4am. Other than that loved the hotel!

Upon check-in, the front desk staff were having a very heated argument amongst themselves. When I walked up, they stopped talking, but did not acknowledge me for a good 30 seconds although I was the only person in the lobby, standing directly in front of them, & they were doing nothing else but standing there awkwardly. The manager finally just turned & left. The other employee finally greeted me & began checking me in. He struggled with how to do so, so asked the manager for help twice, who was very rude to him about needing to do so, & again, paid no attention to me whatsoever. The entire process took 30 minutes just to check me in for a pre-booked room. They also charged me an additional $25 holding fee to my card for incidentals, which has yet to be returned.

Pool and Key issues Hotel was subpar pool was out of service for half the stay. Also the key card did not work entire stay had to go back down to desk to get a new updated key every single time.

Safe and quiet with friendly staff. Dining options within walking distance. Located about 5-10 minutes from the interstate 80.