Redfan99
ngày 31 tháng 8 năm 2024
Lets get my gripe out of the way first. When booking, I mad clear that the presence of a lift was important to me because of my age and lack of movement. It was confirmed that there was a lift. Imagine my distress when, on arrival, I found it to be not working and it was 26 steps to my room (not counting the 16 steps required to get into the hotel). 52 steps just to pop down for breakfast or the bar! To be fair, I was given a very generous discount in compensation on my final bill. The hotel is a beautiful building in a lovely setting. Great views over Morecambe bay from my bedroom and the dining rooms. My room was very comfortable, spotlessly clean. The old window-sills showed their age. The breakfast was excellent and I was quite touched when staff assisted me in getting food from the help-yourself buffet. The menu for dinner was imaginative; the food was excellent and well presented, but I felt that it was quite pricey and that a 15% reduction would have been nearer the mark. Staff: all were friendly and very helpful. The range of beers in teh bard was rather poor though bar staff were friendly, in keeping with the hotel staff generally.
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