Shannon P
ngày 8 tháng 9 năm 2023
Checked in on a Saturday, asked for no smoking room. Great received that but the entire floor was filled with cigarette smoke once opening the stairwell door! So you smell like smoke going into room! The stairwell dirty, the room bathroom door holes! The loud slamming of doors people in stairwell all night in and out, loose dog running in hallway at 230 am to kids playing knock and run like it’s their own home! I understand being evacuated due to wildfires, and government paying hotel stays. But to treat rooms, outside, stairwell like it’s their home and no respect for other’s disappointed! This is no fault of the staff! When I did complain I was moved to another room ( senior ) wing! I’m thankful for! As I did get sleep! Dogs chained up outside to trucks no owners to be found, to staying on ground floor and my screen was trying to be taken out. Again the cleaning staff amazing I would give them 5 stars for effort and trying to keep up with the disrespect of others! The lady supervisor appreciate to switching me rooms! During this time I would not recommend this hotel in GP and I would not be going back! 3 nights I paid for the first one should of been free after everything. This did not happen! Good luck if this is the only place you can stay ! For me it was pet friendly long weekend short notice . Or I would of checked out! First night felt safer in my car to sleep as well as I did not use the elevator!
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