Grand Lake Lodge

I think the potential for this lodge was good but our experience was otherwise. Upon checking into our room we met a few of the other guests who mentioned they received little goodie baskets with a welcome note and snacks, etc… but we had not gotten one in our room. We also found hair all over the shower, a used coffee mug and the bed looked a little disheveled which lead us to think the room wasn’t properly prepared for us. We were also upset that the area around the building were extremely dark, in comparison to the first building that had little lights hanging to light the alley between each building ours was completely dark because the light weren’t working. We actually had to use our phone flashlights and being one of the room lamps outside so our kid could play around 5pm. The main issue was We tried to contact the staff but no one was answering/responding. We met another guest trying to check in but their code wasn’t working, they were also trying to contact the staff with no response as well. They eventually just left to find other accommodation for the night. Extremely upset that what was supposed to be a lovely holiday trip for us was extremely disappointing.

Heater wasn't working, lights outside wasn't working, bed linens are dirty, coffee maker is not working. Hotel is not answering or responding to help us with our concerns. We tried to call them many times.

Updated and very clean. Check in was easy and we had all we needed.

Awesome lake view, beautiful property and comfortable lodging and delicious food! I would love to go back here when we're traveling through Colorado.

Great experience. The cabins were perfectly clean, brand new mattress that was very comfy and the perfect rustic mountain experience with all your expectations met

The main lodge and location were beautiful and we truly enjoyed out time and glad we stayed. However the need to keep up with maintenance on their cabins for safety. The cabin we stayed in while understanding it is historical, it had some serious foundation issues, where the bathroom floor had dropped a few inches making the bathroom door not be able to close, and looking at the the supports it way undersized for the renovated tile bathroom.

View was perfect! Loved the fire pit and hot tub. Easy access to RMNP. Room is nothing fancy, but who is in the room during the day when you have the mountains. Coffee pot or Keurig in the rooms would be a bonus.

The Grand Lake Lodge has a special place in our hearts as we return after 19 years. The improvements made to the property are spectacular just adding to the beauty of the surrounding area, and without losing the charm of the original lodge and cabins. The cabins are still cozy and completely modernized and main lodge lobby and restaurant is gorgeous.

My daughter, sister and I stayed at the lodge at the end of September, and loved it. We have been coming to Grand Lake for almost 40 years, but had a cabin there. We sold the cabin so decided to come up and try the luxury of staying at the Lodge. We just loved every thing about it. We can’t wait until next year when we will come again. LaVonne Harris, Colorado Springs