julia
29 tháng hai, 2024
Staff was very kind and helpful, and the facilities and rooms were very clean. There did not seem to be any overseeing of the pool/hot tub and the first night we were there it was overrun by unsupervised kids, yelling and being unsafe for the evening hours. At one point there were more than 10 squeezed into the hot tub, and kids in life jackets jumping in and out between hot tub and the pool. Luckily the other nights were better and we were able to enjoy these amenities (the reason we picked this hotel was the access to pool and hot tub). Beds were terribly uncomfortable, by far the most uncomfortable mattresses I have come across in hotel stays. I don't think they were old, just cheap. Our room did not have a window, which I didn't realize was even a possibility until we had already checked in and I didn't want to bother the very nice ladies at the counter. Our door opened up to the hallway, and then we had a sliding door that opened up to another inner hallway overlooking the common area. There was no way to get any natural light in whatsoever without anyone walking by being able to see entirely into our room, and no way to get fresh air. Lastly, the heating/cooling system was extremely loud, even turned at the lowest setting. When we tried to just switch it to "off" it sounded like a toilet running, which was even worse, so we left it on low during our stay. Location was great, parking was easy. Breakfast was good each morning and all of the staff was very friendly.
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