Hibiscus Boutique Hotel

When we first got there we were welcomed by Diksha, a very friendly and profesional receptionist that provided all the needed information throughout our stay. They have breathtaking views both from the rooms and the restaurant. The room was very clean, the cleaning team comes everyday, still the towels are a bit worn out. All the rooms have a terrace where you can relax but beware of the little geckos lizards that come to visit said terrace by night :))). The buffet meals are still a bit limited, mainly offering Asian food but everyday for dinner you can opt for grilled meat. The restaurant is outdated but the staff is very friendly and ready to help with anything. The garden is very well taken care of so is the beach although a bit small but you can only enter into the water by the floating deck, where you can do snorkeling and see a lot of beautiful fish. At the end of our journey we were offered a free late checkout because of our late flight. All and all a very good experience if you are willing to overcome the little inconviniences.

I had the worst experience. I was given an old room that is delapidated (room 307) not the one I booked. The bed is by the bathroom which has a three quarter wall so if someone is using it you better be out of the room, the linen is old and discoloured failed to use it, some stuff are rude especially at the breakfast restaurant. I had to check out after one night though I had paid for 4 nights and of course they refused to refund. They gave me a room that was different from the one I booked. They tried to give me a different room the next day but the damage was already done. First impressions master......

We really enjoyed our stay in the hibiscus hotel! It s located north of grande baie, thus rather quiet. Nevertheless a supermarket, an atm, severel restaurants, a cafe and a pharmacy are close by. The hotel itself is wonderful, several 2-level houses instead of 1 big multilevel building, with a pretty garden in the middle. Since it is directly located at the beach it has it s own entry to the sea, 300 m by foot to the right and to the left are two public beaches, if you prefer sand underneath your toes. On one of them you can borough a kayak or a pedal boat. In case you like it better there is also a pool with ocean view. Food was good, also as vegetarians we were never hungry. A rich breakfast buffet, a 3-course menu for lunch and a dinnerbuffet with rice or pasta, vegetables, salad and desert. The rooms are comfortable and well equipped (AC, TV, fridge). From the dining terrace you have a wonderful view on the ocean. In case you feel the urge for more sports than swimming, diving, snorkling there is also small but well equipped gym room. The biggest asset in our eyes are the people running the hotel. We had a very warm welcome when we arrived with a free drink and cold towels for refreshment. The housekeepers, kitchen staff and waiters were super friendly and were very helpful whenever we had an issue. From time to time the buffet in the evening didnt offer much selection for vegetarians. We then got our own special plate. One minor minus point: the selection of alcoholfree beverages could have been a little more varied, e.g. alcohol free beer or tonic water. On top the orca dive club is located directly on the hotel beach, so if you want to try diving for the first time or you plan your 500th dive you have a professional diving base directly at the hotel. All in all 5/5 stars

I am giving a terrible rating because this hotel has the worst service by the management ever. I have been a regular client to this hotel , but I asked the security to give us access to go from beach to main road, because it was already sunset and I did not want to risk taking my 8 months old baby on the very dangerous rocky beach passage. I made a simple request to the Hotel manager, just to travel 15 meters with my baby, and he refused.. no humanity at all. He said the owner is at the reception and he cannot allow us. If the owner also doesn’t care about an 8 month old baby’s safety and lacks consideration, then I call it zero service. Hotel manager Jean Noel needs to lean basics of Hospitality, especially to regular clients. He can say anything , but here it was a simple request to avoid putting a baby in danger in the dark , and the Hotel Manager was totally heartless. As if I made a crime asking for a passage back to my car with my wife.

The rooms were lovely. However it was not the holiday we booked for. The property is supposed to be a 3 star , however this is not up to a 3 star level. - poor wifi - For lunch , there is no a la carte available, you only have to choose from the menu which is repetitive and they serve in kid’s portions.if you are hungry at 4, there is no food which you can order as the kitchen is closed. -Dinner buffet includes max 5 hot items including rices and pulses. - cats roams in the dinning hall. - The was a person yelling at my kid who was in the pool. Later i found out that it was the owner. We paid for the service we were enjoying. If you do not want people in your property, simply do not rent it??’ - overall, very poor services. My recommendation: Do not book it.

We had an awesome time stay at thre Hibiscus Resort. The facilities are great and rooms so big. The food was tasty and staff were very friendly. Will definitely be back and would definitely recommended this hotel to anyone. Thanks for having us team.