Anastasiia D
ngày 29 tháng 9 năm 2024
I would like to express my deepest gratitude to the receptionist, Ali, for the exceptional level of service and assistance during our check-in! We arrived at the hotel late at night after a two-day journey with two small children, exhausted from a long night flight. Despite the late hour, Ali greeted us with a genuine smile and incredible attention to our needs. I especially want to highlight his professionalism and customer-focused approach, as he organized an early check-in for us, which was a real lifesaver when every minute of rest was priceless. He quickly arranged a room and did everything to make us feel as comfortable as possible. A big thank you to Ali for the warm welcome and excellent service! It's people like him who make a hotel stay truly special. Our stay at this hotel was a true pleasure, and we constantly felt cared for by the staff. The hotel impressed us with its high level of service, modern room renovations, and cleanliness throughout the property. Additionally, the diverse and delicious food was worth mentioning – every day we could try something new. The clean and well-maintained beaches were the perfect spot for a family vacation. We were completely satisfied with our choice and can confidently say that we will definitely return! Thank you to the entire staff for this wonderful experience!
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