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Vị trí4.4
Trang thiết bị4.4
Dịch vụ4.2
Vệ sinh4.4
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Tất cả đánh giá(51)
Đánh giá tích cực(38)
Đánh giá có ảnh/video(10)
Đánh giá tiêu cực(2)
Aleksey
Lưu trú vào thg 9, 2024
Gia đình
12 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 1 thg 11, 2024
Плюсы: неплохая еда
Минусы: вялая анимация, официанты в ресторане сами не подходят, надо звать
Dịch
Carrie R
Lưu trú vào thg 9, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 29 thg 10, 2024
5-12 Oct 2024. This resort was amazing, assisted by the beautiful weather (early to mid 30s all week). Sunbeds were mostly always available (never a battle to get one, except maybe on the jetty/private beach). The selection of food was varied and catered to all palettes, and was well labelled for those with dietary needs. All very tasty. and the on site patisserie was an added bonus each afternoon. The bar man on roller blades by the pools was a nice touch. The drinks menu and restaurant options were available via QR code which is useful. A great variety of activities during the day and the evening for all age groups. There is also a small zoo which has a small variety of birds and fish. Not a very English speaking/friendly resort so if this bothers you, find another. Its mostly Russian and German tourists. But they do try really hard to help you when needed. The only negative was the onsite spa. What they sell you and what they deliver are not the same thing. Which is a shame. Next time I would try somewhere off site after our experience. We would absolutely return to this beautiful resort.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for your kind feedback! As the Mirada Hotels & Resorts family, we would like to state that we are happy to host our guests with unforgettable holiday memories. Hope to see you next time! Mirada Del Mar Hotel
pavelg514
Lưu trú vào thg 9, 2024
Gia đình
2.0/5
Đăng tải vào 6 thg 10, 2024
I have some experience with different all inclusive hotels in Jamaica, Mexico, Dominican Republic, UAE and non all inclusive even in Hawaii and Alaska. So Mirada unfortunately became worst experience I ever had. Even 4 star all inclusive hotels were better a way better!!! So just list of what I didn't like: - Some of restaurants in hotel were required extra pay!!! It's first time ever in my life I was in 5 star all inclusive hotel with that kind of "extra". - Problems with internet. 1 full day was out of internet at all. - Excessive noice in a room during a night. A lot of noice that coming from other rooms or floors I wasn't able to find out. No way to have a good sleep. - Telephone rings during the night. It feels like someone is playing with you. Phone ring at 2 am 4 am 5 am. Beside excessive noice you have no chance to sleep. - TV from the beginning of 2000. Very small, no HDMI, no way you can connect laptop or phone. - Non of pools in hotel are heated pools! And this is 5 star! Even enclosed pool with no heat. So we were unable to enjoy swimming pools due to cold water. - Poor variety of non alcoholic drinks. - Food variety also not impressive and doesn't match with 5 star. Overall don't waste your money and vacation time - stay away!
Dịch
Phản Hồi Từ Khách Sạn: Hello, dear guests, Fırst of all let us thank you for your choice to spend your holidays in Mirada Del Mar Hotel! We appreciate you have written this comment as well. We are glad to get feedback as we analyze all the information we get of our guests. We have carefully read your review and want to clarify some points about it. We're very upset that you didn't like holiday here. Each hotel has its own concept and rules. In our hotel, Ala Carte restaurants are available for an additional fee. The hotel had a problem with the Internet, but it did not depend on the hotel, the problem was with the mobile operator. Everything is working now. According to the concept of the hotel, the heating of the pool (indoor) begins in November. Outdoor pools are not heated. The variety of food and drinks corresponds to 5 stars. And most of the positive reviews are about food. We have taken note of your comments and will definitely consider them. Hope to see you and your family in Mirada Del Mar again! Mirada Del Mar Hotel
Yuliia B
Lưu trú vào thg 7, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 10 thg 8, 2024
This is our second time visiting this amazing place. Last year, we stayed for just 11 nights, and it wasn’t enough, so this year, we booked 21 nights. The place is like heaven—spacious, lush, and filled with flowers. The food is beyond words, and the entire staff is friendly and helpful. I especially want to highlight the SPA and Azat (apologies if I’ve spelled it incorrectly) as a specialist. I had some back pain issues, and he helped fix them in just a few sessions. There is a kids club and an entertainment for kids every day as well as for adults.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for your kind feedback! As the Mirada Hotels & Resorts family, we would like to state that we are happy to host our guests with unforgettable holiday memories. Hope to see you next time! Mirada Del Mar Hotel
Shahriyar S
Lưu trú vào thg 7, 2024
Gia đình
4.0/5
Rất Tốt
Đăng tải vào 9 thg 8, 2024
Awesome hotel, happy service staff and wonderful Mediterranian sea view. Mirada del mar Kemer will my next choice, because i want to go there again and again. This hotel is the best choice for rest with a family. You can choose delicious meals and unlimited drinks
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for your kind feedback! As the Mirada Hotels & Resorts family, we would like to state that we are happy to host our guests with unforgettable holiday memories. Hope to see you next time! Mirada Del Mar Hotel
Ironboy83
Lưu trú vào thg 6, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 17 thg 7, 2024
Just came back from 8 nights here. The hotel is fantastic. It was spotlessly clean everywhere and they have so many staff, more staff than I have ever seen at a hotel. We didn’t interact with many staff but those who we did were polite and courteous. Some struggled with English as it’s predominantly Russian and Germans who stay here, however, their English was better than my Turkish so fair play to them for even trying. The food was unbelievable and plenty of choice for everyone, it was always hot as well. There are lots of vegetarian options as well and they are clearly marked. Drinks were also great and even did bottled beers such as Tuborg, Blanc(Kronenberg) and Carlsberg(I didn’t realise people still drunk this stuff). There were constantly things going on if you wanted to be involved and the animation team were great at getting people involved. Big shout out to the roller skaters who deliver drinks and ice creams around the pool, they were awesome and a credit to the hotel. It was the little things for us like nuts served with drinks and bowls of crisps if you wanted them at night when at the bars. Popcorn was also provided at the shows. Just a final shout out to Akhurt(I think that’s the spelling) who worked in the breakfast hall in morning but then worked at Turquesa Snack bar. He was fantastic and always had a smile and greeted us like guests at his home whenever we went, he is again another real credit to the hotel. We were the only British at the hotel, we loved this though :) No ironing facilities at the hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for your kind feedback! As the Mirada Hotels & Resorts family, we would like to state that we are happy to host our guests with unforgettable holiday memories. Hope to see you next time! Mirada Del Mar Hotel
alireza a
Lưu trú vào thg 5, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 31 thg 5, 2024
Excellent hotel with unique management and very good staff Everything is well prepared for the use of the guests. This was my best experience for a memorable trip. Thanks for every thing... I would like to return to mirada delmar resort again
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for your kind feedback! As the Mirada Hotels & Resorts family, we would like to state that we are happy to host our guests with unforgettable holiday memories. Hope to see you next time! Mirada Del Mar Hotel
ANNA N
Lưu trú vào thg 4, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 21 thg 5, 2024
The hotel is just amazing, staff is very helpful and smiling face. The territory of the hotel is huge, lots of green area, even they have their own mini zoo. Lots of restaurants and bars, big choice of food. Every day there are different programs, shows, kids club, with lovely girls who play with them. I would definitely come back there again. One request, at the aquapark please put some plastic carpet, as everyone falling down there it is so slippery, my kid slipped there and hit her head. Our holiday could end badly. Special thanks to Aysen Hanim at the reception she was so helpful and nice! Thank you and see you next year!
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for your kind feedback! As the Mirada Hotels & Resorts family, we would like to state that we are happy to host our guests with unforgettable holiday memories. Hope to see you next time! Mirada De Mar Hotel
E8286UHterrym
Lưu trú vào thg 9, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 27 thg 10, 2024
We have been to Turkey 7 times and have always enjoyed our stay at the various hotels we have chosen. This was our second time staying at the Mirada Del Mar along with my wife's sister and husband. My wife's sister makes all the arrangements for both her and her husband and ours through her travel agent in St. Petersburg Russia. Hotels, flights, and airport transfers are all paid months in advance. We checked in on the early evening of October 14th. The two young women at the check-in counter asked for our passports and when we presented our United States passports, we were informed that because we were checking in with U.S. Passports and not Russian passports there would be extra charges that needed to be paid. This was supposedly due to currency exchange rates between Russian and United States currency. This did not happen last year when we checked in so we instantly knew something was wrong. Without that prior knowledge, we would have just paid the charges not knowing they were not necessary. My wife pointed out that she has both U.S. and Russian passports but only brought our U.S. passports on this trip. The woman said she needed to produce a Russian Passport or we would have to pay the extra charges. We were fortunate enough to be able to contact her sister's travel agent in St. Petersburg, after work hours, who sent us a digital image of my wife's passport. The women reluctantly accepted this as proof, but said it was only temporary. They said they would check with their supervisors the next morning. We never heard anything else from anyone so we believed everything was fine, and it was. When my wife's sister contacted the travel agent, the agent became quite agitated. She stated that the two women had no good reason to even bring up this matter, that there were no extra charges required, and the women should have known better. She expressed her disappointment with Mirada Del Mar at that moment. This should never have happened. We thoroughly enjoyed our stay at the Mirada. I have very finicky eating habits but I was always able to enjoy a very good meal at each of the 3 mealtimes. At breakfast time I got to know Kahn, I hope that is the correct spelling of his name. He was working at the beverage bar and after the second day, he recognized me and knew that I would be asking for 2 glasses of orange juice which I did 2 times each morning. I had the same results over at the fried egg station. I like scrambled eggs. After ordering them for two days, the gentleman there recognized me and I didn't even have to ask him for the rest of our stay for my 4 scrambled eggs. He just knew. The women at the guest services desk were able to quickly and very pleasantly handle any internet problems we were having on our various devices and were a delight to work with. The hotel staff would always promptly notify everyone about stormy weather and when to stay out of the water. I enjoyed having ice cream which was available for several hours during the da
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Tài Khoản Khách
Lưu trú vào thg 3, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 22 thg 4, 2024
The hotel was perfect in every sense. It is a very suitable hotel for children. We thank Ms. Saliha for the events.The hotel was very clean and helpful in everything. We want to come again!
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for your kind feedback! As the Mirada Hotels & Resorts family, we would like to state that we are happy to host our guests with unforgettable holiday memories. Hope to see you next time! Mirada Del Mar Hotel
Tài Khoản Khách
Lưu trú vào thg 9, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 15 thg 10, 2024
Me and my family were in this hotel from 2013 to 2016 year. After that we visited lots of other hotels but this year we came back and realized that this hotel is still our favourite. It’s clean,people who work there are realy nice to guest and they speak english. Animation team 2021 made this year to me and my family even better, especially Mira and i think that she is best at dancing🥰 Hope we will see Mira,Faruk,Adeli,Haribo and Abdul next year when we come back. Stefan and i (Nevena) miss you all sm and we can’t wait to come back.
Dịch
StefanJ1822
Lưu trú vào thg 8, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 22 thg 9, 2024
In short: everything was great, a lot of content for the kids & great animation team. Everything is being cleaned all the time with borderline obsession. Food variety and quality is amazing, everyone were kind to us and we really enjoyed our stay.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for your kind feedback! As the Mirada Hotels & Resorts family, we would like to state that we are happy to host our guests with unforgettable holiday memories. Hope to see you next time! Mirada Del Mar Hotel
Akh A
Lưu trú vào thg 8, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 12 thg 9, 2024
Very good and professional massages. We can recommend Elder and Ester. Also there is exellent food, good atmosphere, no rush, great sea view. Ask for front room from the back ones you can hear the A/C unit. Sunsets are great. Pick September, temperature is bearrible.
Dịch
Phản Hồi Từ Khách Sạn: Değerli misafirimiz, yapmış olduğunuz nazik geri bildirim için teşekkür ederiz! Mirada Hotels & Resorts ailesi olarak misafirlerimize unutulmaz tatil anılarında ev sahipliği yapmaktan mutluluk duyduğumuzu belirtmek isteriz. Gelecek seferde görüşmek dileği ile! Mirada Del Mar Hotel
Oleksandr T
Lưu trú vào thg 8, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 11 thg 9, 2024
My wife and I were on holiday in Kemer, and we had a massage at the MIRADA hotel. Excellent service, responsive, attentive and professional SPA workers created heavenly conditions for us. Absolutely everyone is great! Special words of gratitude to the high-level specialist, the respected MAHMET. Thanks to his experience, knowledge and skills, we feel great! The receptionists, HASSAN, ELLINA, INDIRA are very courteous and caring, tirelessly gave their attention and created a blissful atmosphere. We will be happy to come again as soon as we are in Kemer.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for your kind feedback! As the Mirada Hotels & Resorts family, we would like to state that we are happy to host our guests with unforgettable holiday memories. Hope to see you next time! Mirada Del Mar Hotel
Mcalisirr
Lưu trú vào thg 8, 2024
Vợ chồng
1.0/5
Đăng tải vào 8 thg 9, 2024
We are honeymoon couple and made our reservation yesterday night and immediately I have requested that we want a 1 queen size bed and mentioned that we are honeymoon couple however once we reach hotel they have given us 2 twin beds after I have contacted receptionist Ms. AYŞEN and requested to talk to someone in charge or manager so they can solve my problem she didn’t transfer to anyone and said she will check with management what she can do for us . After waiting 15 minutes in the room she called us saying we will merge your beds which is not helpful at all. We clearly stated that we are honeymoon and Ms. AYŞEN told us that there will be special arrangements in our room and there was nothing at all . Even I wanted to solve the problem and asking for management to call me but none try to help and this is a disaster hotel , imagine yourself getting married and going to celebrate your honeymoon and they are giving you 2 twin beds. Also service at the restaurant is terrible . To be honest there is no service none comes to ask for drinks!!! So we had a terrible experience and this place is not for honeymoon
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, thank you very much for taking the time to provide your feedback. First of all, we are sorry for the mishap you have experienced, but we would like to make an explanation to you. Our staff tries to make the guests happy during their stay at the hotel. But your booking came late, and we did not know that your couple had arrived for honeymoon, so the room was not prepared as for the newlyweds. When the information appeared that you were newlyweds, we wanted to prepare the room and send treats, but you did not want this and asked to replace the room. Unfortunately, we couldn't do that because the hotel was full. We are very sorry that you did not like our hotel. We tried to explain the whole situation to you, but you didn't want to talk to us. We hope you will change your mind and come to us again. With respect, Mirada Del Mar Hotel