Amara Comfort Resort

Были в Loxia comfort 26-29.11.2023 семьёй вчетвером. Особенно понравилась территория отеля - зелёная,сосны кругом, рядом горы и море. Пляж мелкая галька, практически песок что очень удобно. В море есть небольшое скальное образование в виде рифа, где много всевозможных рыб, в камнях видел краба, каракатицы стайками проплывают. Природа действительно живая, есть с чем сравнивать. Питание тоже норм, всё есть. Коктейли в лобби баре приличные, особенно фирменные от Loxia. Слабовата анимация для детей из-за этого пришлось сменить отель на более высокий уровень, на ресепшене не говорят по-русски совсем. Уборка номеров страдает, даже чаевые в виде 100 лир ощутимо не помогли. В принципе норм для тех кто любит тишину и природу.

Never stay in this hotel! It was the worst hotel experience of my life. It's not a 5-star hotel, and I cannot understand why it has a good rating. The problems started from the moment we arrived. 1. The cleanliness was appalling. The hotel and our room were dirty, with dust and hair on the floor and surfaces. The bed sheets didn't look clean either. The bathroom was in a terrible state, with streaked taps and a moldy shower cabin. The hotel staff was initially uncooperative, but eventually, the cleaning staff came and cleaned the room. 2. Many things were broken or damaged. From the table to the curtains and bathroom fixtures, everything was in disarray (see attached photos). 3. The room amenities were lacking. We only had one small blanket in the room, and there were no warm blankets provided. We had to request them separately. The cups were disposable instead of ceramic, and there were no spoons. The mini-bar was never restocked, and we didn't even use it. However, items from the mini-bar mysteriously disappeared, despite our non-usage. Additionally, there was no hair conditioner, slippers, or bathrobes. 4. The noise was unbearable. Our initial room faced the area with a nightly disco, and the noise level after 10 PM was intolerable. Even when we closed the windows, it felt like the party was happening in our room. Initially, the hotel staff claimed it was only twice a week until 11 PM, but it turned out to be every day until almost midnight. Despite our complaints, they were reluctant to move us to another room. After several attempts, we were finally moved to another side of the building, but then we had to deal with the strong smell of the kitchen near our balcony, making it unusable. 5. They initially showed no willingness to assist us with our concerns. It was only after repeatedly mentioning and complaining about our problems that they finally started to address them. 6. The food options were disappointing. There was a lack of fruits and vegetables, with melons and watermelons only available at dinner, and even watermelons disappeared after some time. Avocados were nowhere to be found. On one occasion, I found a worm in the bowl of rocket salad. Plates and tables were often dirty. Moreover, one of the hotel restaurants was closed, and when we tried to sign up for a free dinner at another restaurant, we were told it was fully booked due to several groups not even from the hotel. In general, I cannot recommend this hotel. It falls short of even a 3-star standard. The only positive aspects were the beautiful sea and nature, as well as the excellent car rental service provided by other organisation, which saved our vacation.

First I didn’t get the room from ******* , it didn’t work and not appear on the hotel system, my husband in person paid for one night TL 5000. Time for checking from 2pm to 12 am , i called many times to cancel it

We had double room with a sea view. There was no light bulbs in the first one and sockets near the beds.. Foods are the same every day, there's no scissors, iron and etc. which should be exist because it's a 5* all inclusive hotel. Cleaning of the rooms were poor, pool is very dirty, male staff is always trying to flirt with female quests, even if they have male partners, who for example has gone to the WC. Drinks are not original (Jack Daniels, JB, Jameson et .), original ones are only in lobby and they charge for them. We've even experienced the closing of 24/7 bar, because we didn't give tip to bartender. After tip they allowed us to stay in the bar... There's too much similar things but I would never suggest this place, because some 3* hotels in Kemer are better than this 5*.

The food variety was great. Wish there were some hand sanitizers in the main restaraunt. The beach is very nice with adequate number of sunbeds and shade.

DO NOT TRUST Sahin ( Night shift manager ), he doesn't honor his word. We were looking for general manager during our 8 days stay and we were not able to talk to him/her. Ladies in front desk are so fake and they ignore us when we asked them about general manager. To Fun&Sun family comfort beach general manager: PLEASE GET OUT OF YOUR OFFICE SOMETIMES AND WALK AROUND TO SEE HOW YOUR PEOPLE ARE TREATING THE CUSTOMERS. I am not sure about turkish people but american customers care a lot about hotel reviews. there was a guyby front desk who worked night shift, and the only person who speaks english, he was the only one who helped us alot and he was very frindly

Very old,dirty hotel with lumited food option

A good family all inclusive hotel. Vast majority of guests are from Russia. Hotel is starting to look a bit dated probably due to Covid. The amount to plastic being used for drinks etc is very high and not very eco friendly. Staff were very good.

It was a horrible stay. I never stayed at a hotel this nasty before. There was roaches all over this hotel. I couldn’t close my eyes for one minute with out seeing a cockroach the rooms don’t look like the pictures. The a/c barely worked. The place smells like stinky people and not breathable. The only good thing I got out of this hotel was the bar tender Ali ozgu he was the only nice one and spoke to us like we were humans. The rest were ******s and had there noses up to high and couldn’t even speak proper English. Started speaking in Turkish until they realized my husband speaks Turkish. They looked stupid. This hotel is a waste of money. And I never leave a review but that’s how horrible my stay was. I got home with bites all over my body. And I had to throw my luggage outside because I was scared of bed bugs