Henning Jacobus
ngày 11 tháng 2 năm 2023
Was really excited to stay at this, what looks like, lovely hotel. Unfortunately due to extreme weather conditions and the earthquake in Turkey, we were advised to cancel our trip.
Turkish airlines, even though we booked non refundable tickets, were nice enough to give us a 100% refund due to the nature of the circumstances.
My agent called this hotel and asked for a possible refund, but was denied. I called the hotel and asked too, but again they refused to refund us. I even asked for partial refund, but they denied that, in my view fair, request too.
Future guests please keep this in mind when booking this hotel.
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