Rio Cappadocia Hotel

Overall,I greatly enjoyed my time at the Rio Cappadocia Hotel. It is a very clean , new hotel with a modern cave feel. We had two rooms because I made two separate bookings. Both rooms were cozy and spacious, especially the second one(which was bigger in size). The rooms have beautiful carpets, the interior is simple yet attractive, and the beds were comfortable. The staff members greeted us warmly, and we were often provided with complimentary tea. The free breakfast was pretty good, including four different types of cheese, hardboiled and scrambled eggs, a few types of breads, olives,etc. Turkish tea and coffee are also provided. The hotel is conveniently located, and the room rates are reasonable. The main issue I had was communication. Although there were no major problems, the following did not sit well with me. Prior to traveling to Cappadocia, my initial question that I asked was what bus number to take to the hotel(upon arriving at the airport). The response was , "For this we need to arrange a transfer for you. Give us your flight number, passport numbers, the number of people , and I will arrange it for you." The staff member was talking about the pick up at the Gerome bus stop, and not the shuttle from the airport to the hotel. This confused me. It became even more confusing when I was told we could get help with direct transportation from the airport to the hotel....and then the mentioning of a transfer pick up from the bus stop again. I simply wanted a direct, simple answer that provided an option for direct transport to the hotel. On top of that, the staff member was not talking about the correct airport(based on the flight number I had previously provided). When I asked for help to arrange a taxi to a restaurant, she gave the driver the wrong restaurant name(after I had said the correct one). There was also an instance in which I paid for both the green and blue tours with cash, and was asked if I had already paid. They checked their system and realized that I did. I should have asked for a receipt, but they should also check their records before asking this( it was confirmed that I had paid, so it wasn't a big issue)Additionally, I wanted to postpone the green and blue tours after a hectic traveling experience, as well as after a long day doing the red tour. I was told "Don't worry...you will be in a VIP van..the tour will be great", instead of just acknowledging the fact that we were exhausted. I didn't need to be sold on something I had already purchased(and that I still wanted to do). We just wanted some rest time before doing the other two tours. We were offered complimentary tea one last time at the end, but the staff member told us to write a review of our stay first. We refused, and I said I would do it later. She was friendly prior to our departure, but asked why I hadn't written a review. And, she asked if we could follow the hotel on Instagram. I understand the importance of advertizing a business within such a major tourist destination, but this was a bit too much. I hope the hotel can see this as constructive feedback. Despite the previously mentioned verbal/written communication, it was a lovely hotel. I would definitely recommend this accomodation.

從旅館步行300米就到goreme小鎮商業區，非常方便。 旅館老闆和員工都很熱情好客，我們剛入住就在旅店直接購買了綠線旅遊和熱氣球。 綠線旅遊8人小團，全程英文導遊，對初中及以上學歷小孩是非常好的歷練。最後實際是5人團，奔馳豪華商務車接送，非常守時，沒有任何引導購物消費。遊覽景點有地下城，巖洞，鴿子谷，IHLARA伊赫拉拉山谷。其中伊赫拉拉山谷從高處入口徒步遊覽，到低處景區出入口出來，奔馳車已經在等着了，這體驗自駕都做不到，令人驚喜。 熱氣球是28人籃，分成8小籃，早晨4點首飛，體驗極佳，一定不能錯過。 因為報價一般是歐元，想和老闆訂請準備好歐元或美元現金，比較方便，也受當地商家歡迎。 旅店有廚房餐廳，早餐偏西式，口味不錯。 房間很有特色，全部採用石材，乾淨豪華大氣，是我這次來土耳其住過最大最好的。卧室的超大按摩浴缸，家人們非常喜歡。衞生間很大，有兩扇大窗户，洗浴時要記得關上。 晚上饞買了個大西瓜，給店主添了不少麻煩，店主也是欣然處之。

酒店非常好，服務也很好👍👍👍一共住了三天，各方面都很不錯，推薦入住

非常舒適，地理位置也很好很方便，去哪裡都近，早餐也不錯，工作人員態度都很好！

Harika bir otel, çok kibar ve sıcak personeliyle evimde gibi hissettim. Hem merkezlere hemde turistik yerlere olan yakınlığı ve konumu çok iyi. Terası balonları izleme keyfi ve manzaranın tadını çıkarmak için birebir.

Arkadaşlarla tercih ettiğimiz Kapadokyanın kalbi olan Rio otelde kaldık . Terasında sabah izleyebileceğiniz balon seyri oldukça keyifli ve bambaşka bir atmosferi olan bir manzaraydı. Otel odaları hem temiz hem de ferahtı . Huzurlu hissettik . Çalışanlar oldukça güler yüzlü karşıladılar . En ufak bir talebinizde hemen yardımcı oldular . Kahvaltı desen dört dörtlüktü . Kapadokya tatili düşünüyorsanız ve konumu aman her yere yakın mesafede olsun istiyorsanız bence adresiniz Rio Cappadocia otel olmalı. Şiddetle tavsiye ederim .