Kaibang Hotel Golmud

酒店so nice，尤其早餐超預期，這個價位能有如此豐富的早餐真的是太哇塞了。 房間很大，不過馬桶間略小。 Check-in 和Check-out用的都是自助，結果我都到北京了中午1點多給我打電話問我退房嗎？離了大譜，可見自助機有bug和酒店系統沒聯網。

- laundry service: I don't understand how an hotel rated 5* does not propose laundry service, even from outside for a fee... There's only 3 machines available to clean your clothes yourself so it's pretty busy, only one have a "drying" function. At least 2 of the machines are leaking so the laundry room is extremely slippery. - Hot shower in the room is not stable and turn suddenly cold to burning hot. - Breakfast proposed a large choice but the quality is very low. Sausages are cold. Jiaozi are very dry and lukewarm. - Hospitality: I never saw the employees smile, except the cleaning lady. The general attitude is pretty rude and not inviting, except from the manager and one man helping me scheduling a tour. I was reminded twice by a call, 3h and 1h before leaving, to checkout on time. Super rude. Never experienced that before and it really felt they were in hurry to throw me out. + The room are big though. Conclusion: Generally speaking, it's a 2 to 3* quality hotel. But even 3* have a better hospitality. If they could improve the attitude, like in other province of China that would be ok.

This is definitely a five star hotel by international standard. The location is convenient and the reception was friendly and efficient. The amenities in the room is complete and the size of the room is extremely suitable for a family of three. The breakfast is surprising international and the selections are of a full varieties of both local and international cuisine. A place to be at whenever you're within the vicinity.

Room air-conditioning is terrible, central chiller is not functioning. F&B wise, only one non hotel operated Chinese restaurant within the hotel with horrible waiting time. However, breakfast wise is surprisingly very good by local standard.

This is one of the better quality options in Golmud (there aren’t many). The room was spacious and clean. The breakfast was good. Unfortunately, the service was very poor - there were no functioning USB ports in the room and the hotel was unhelpful - seeming unwilling or unable able to offer a solution. The “room service” is actually takeaway food delivered from outside the hotel but no cutlery/chopsticks was provided with it. When we asked the hotel to provide some, it took nearly 20 minutes to arrive (longer than the food itself), by which time the food was getting cold. We had to ask repeatedly for sufficient drinking water, having only been provided two small bottles for two people. Aside from the poor service, the hotel is in an odd location, surrounding by closed shops and building sites - nowhere near the commercial centre of the city - with nothing within walking distance. With the right management, it could be an excellent hotel, but it’s not quite there at the moment.

這個酒店我必須要給個好評！ 首先去察爾汗鹽湖，翡翠湖這些地方，能住的比較好的地方就在格爾木了，格爾木非常值得歇腳。 設施：酒店早餐不錯，有本地特色，品類也比較豐富 服務：預訂後可以隨時退，所以入住前可以看一下當前房價，降了就重新訂，國慶玩的，價格也才四百，很不錯了 酒店離察爾汗鹽湖就幾十公里，強烈推薦察爾汗，真的美翻了