Home2 Suites by Hilton Goldsboro

This hotel seems better online than in person and after speaking with the staff I blame management. The pool is renovated or something it is not the same as in the pictures and it is not heated. The equipment in the gym is dysfunctional and unable to operate properly which could result in injury. Please advise corporate or management to fix what's falsely advertised, please and thank you. (Picture with closed roof is the recent one and the pool was refrigeration cold )

Absolutely worst stay. 1. First room was disgusting, broken and right next to the main entry. Air conditioner was dented in like someone stood on it, bed and couch were incredibly stained. Tv remote was broken. 2. Second room after complaint filed. - some hair in the shower and bathroom floor. Room had an odd odor - possible from next door microwave. 3. Could hear the next rooms television over ours. It was so loud 4. Could hear every little noise next door and in the hallways 5. Highway traffic was also super loud between exhausts and police sirens 6. FIRE ALARM WENT OFF AT 3am. 7. I’m sure there will be more reasons come sun rise.

I had to switch my first room because it smelled like pee and cigarettes once asked to move it was no problem but the next room had hair in the shower and the room smelled like gym sweat