Tài Khoản Khách
ngày 14 tháng 8 năm 2024
Worst all in ever, reviews were mixed but Tui assured me it was clean. But let's start with a few pluses: the bar staff was the nicest in the entire hotel, good music by the pool, clean water in the pool, enough sunbeds for everyone, wi-fi in the entire facility worked very well, towels in the room were changed, the kitchen refills the line on an ongoing basis, on the day of departure we got a lunch box, close to the beach, Now the minuses: we waited a long time for a room, they didn't want to give us a minute earlier than 2:00 p.m., (Tui's fault, they could have made a later flight), the room was supposed to have a sea view... it was for construction, we got a dusty room with hair on the sink and toilet, the smell of sewage in the room, the manager was rude -pretending to be nice with a fake smile, no bottled water in the room, not alowed to pour water in the bottles in bar and restaurant, you have to buy it, the food was very poor, monotonous, especially breakfast, no fruit for breakfast, there were only plums and apples, there was a shortage of cups every day, and when there were any, it was hard to find a clean one, old cutlery, looked dirty, damaged, the room service does not speak English, no uniforms and no one knows who the employee is, one of the service staff wore a t-shirt with the "f..k" word written on it - embarrassing, no name tags, no lemon, lime at the bar for drinks, no all-day access to pool towels, only one key to the room, which makes the stay difficult, the curtains in the room are like net curtains, they do not fulfill their role, the bar is only open until 10 pm, the pool until 6 pm, public toilets are neglected, it stinks of sewage, no air conditioning in the corridors and restaurant
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