Hotel Sunrise Golden Sands

very good boby and yuko i like the rooms are very good the water its good the drink its very good the personal are very good everything is very good with yuko and bobi and drink bar, i loved this 2 days i want to come back again with mu friends to go again at malibu

The company at the hotel is really nice, bobi and ilko kept us entertained all weekend with all their activities, very nice guys to spend time with, the hotel also is very nice, rooms are clean and have nice views. I'd like to cone back and visit bulgaria again, i miss bobi....

The hotel its great and the view on the hotel is great and the animators too we make our vacation better thanks ilko and bobi the best duo ever the most funny people I meet ever I come back next year end I hope let it be just as sweet and let's see ilko and bobi again

The hotel has friendly staff, good conditions, good food, the animators are great Presi and Ilko they are funny and good he make me and my group of friends fell better with multiple activities such as music, dancing, darts and much more games. I would like to come as soon as I can back to this hotel and that joyful and pleasant atmosphere!

The hotel it’s great very comfortable environment.Good conditions,rooms, good food and also very important,nice people! And the animotors are great to presi and ill it’s so funny and good he make me and my group of friends fell better with multiple activities such as music,dancing darts and much more games. I would like to come as soon as I can back to this hotel and that joyful and pleasant atmosphere!

Very comfortable environment.Good conditions,good rooms,good food,and also,very important,nice people! The boys from Animation Programme,Bobi and Ilko made me and my group of friends feel better with multiple activities such as music,dancing,volleyball and much more games. I would like to come as soon as I can back to this hotel and that joyful and pleasant atmosphere!

We stayed at hotel sunrise im august for a week. This was a last minute hoilday that i booked. We arrived in the middle of the night and the lady on reception was nice the front of the hotel looked nice. However at the side of the hotel they was teenagers very loud and doing balloons. I had small children and rushed them in. The bathroom was beautiful and the room was very large however i was not inpressed with having mattresses on the floor and not provided with an acutal bed. The kettle also was not working and we had to go to reception twice to get this changed. The food was absolutely AWFUL breakfast was just a no go unless you wanted hotdogs and broccoli. Our room wasnt cleaned once. I had to go to reception on day 6 and ask for the room to be cleaned as my daughter was sick and the room still wasnt cleaned so we cleaned the room. We didnt spend much time in the hotel we spent most at the beach which was a nice 10 minute walk. The hotel had rude staff and guest that was very rude to english people noone would even smile at you. We was very lucky to meet a lovely english family this saved our time at the hotel as we managed to have some lovely evenings with them. Overall i wouldnt book with hotel sunrise again. I would consider bulgeria for another hoilday as we did find a lot to do and felt safe with the children. We liked how the night life was relaxed enough to take the children out to the local bars for a drink and they was welcomed.

Well where to start. Don’t be fooled by the pictures. The pools are tiny and there are very few sun beds. If you manage to get one at all you need to be up early to grab one!! The rooms are very basic, beds are rock hard and the pillows were filthy and lumpy. There’s no information in the room at all. The food looked unappealing and generally wasn’t the best. All that said the staff were friendly. Be careful if you ask the hotel to book you a taxi as the firm they call charge far more than you should be paying. Luckily I was warned about this by a local and checked the price before getting in the taxi. He tried to charge me twice the amount I had already paid for the same trip a few days earlier.

I argued with myself whether to give this hotel a 1 or 2 star. I always consider the price of the stay against my experience. Good bits The reception staff are all friendly The bar staff range from friendly to quiet but I never personally experienced rudeness but I did witness it The canteen staff are mostly rude, apart from one who I found cheerful The hotel was nice in general, nice looking, great pool areas. If you go out the back door past the pool, some stairs lead you almost to the beach, approx 100 m away. Bad bits Lumpy old pillows, I found them impossible to use The food was unedible. One day chicken burgers were labelled as potatoes leading me to bite into one🤮. The food is cold but it’s not nice hot so who cares The bar shut at 11 not 1am, it gives 1 am in their website FLEAS. My bed had fleas, I felt them bite me. I complained to the manager( following a trip to the pharmacist to confirm they were flea bites) Managers response The manager asked if she could check the room . I agreed. She said she believed I was after money and the bites were mosquito bites ( I had asked for the reimbursement of the flea cream I had bought) I informed her what the pharmacist had said. Without looking at my legs and examining them she concluded from her desk that I was making it all up for money. How insulting. She asked if she could call the doctor to examine me, and of course I agreed. She changed my room to a much nicer one and never apologised. I asked where the doctor was and she said she hadn’t called him yet PROOF: as well as the pictures I have added. If you look at the one star reviews on this site you will see: A review from a lady complaining that the hotel had dogs in it, and a review where a lady complains about fleas in the hotel So the manager knowing these 2 facts called me a liar and accused me of being a con artist