Hotel Lilia

This hotel is large and in a great position, being so close to the beach and having a great view of the sea. However, that's as far as it goes. We booked half board and granted there was plenty of food to eat, but the same fare was offered each day. The reception staff were polite, and the cleaning staff were friendly; shame I can't say the same for the restaurant staff, who watch you like hawks. They have a strange rule that says you can drink tea or coffee at breakfast but this changes during the evening meal, when you can ONLY have water, not even a glass of juice. When I challenged this, the manager said, 'how can we make this right?' I told them, change the rule because it doesn't make sense. The hotel was mostly silent, no music or entertainment and frequently dimly lit. All considered 3 stars would be more than optimistic.

The staff were horrible, they had a sign in the restaurant saying it closed at 22:00, but one night while we where there, we arrived at the restaurant at 21:45 expecting it to be open but turns out they were packing up all the food, we didn't like the food but only wanted a snack (pancakes and bread). Another restaurant staff was texting his mate and eating all the sausages and eggs, helping himself Infront of customers It's supposed to have free Wi-Fi but there's actually little blind spots around the room, like the toilet, and the living room. The restaurant manager followed me around the restaurant because I had some orange juice in my hand (it was supposed to be 3 lev.) So when I got back to my table my mum gave it back (like she can even pour it back into the machine). Who even pays for juice, that's crazy. The pool next to the hotel was cool I liked it. Do NOT go here. -Olly

A hotel of 50/50 opinion. But i wont choose it again. The reception staff is kind. No objection. No free parking at the hotel and even so it is small and we had to search to park in other place. Every parking lot is of 20leva/day. If you park somewhere outside a parking lot, wont pass several minutes and your car will be evacuated, 50eu and you can have your car back)) so dont risk. The pool, didnt like it. The water is clean but the rest is dirty and old. The hotel is really old fashioned, good rooms are those that look at the beach and pool. Be sure when you make reservation so the room is with balcony. The restaurant: it is mentioned that is 3 star (even the hotel is 4star) but i could give only 2 stars here. I am not a picky person but i never saw such a dirty restaurant. Always food on the floor and nobody cleans it, the tables dirty and sticky. The plates are dirty, the food is not tasty at all, i could eat only that dish that cant be messed up))) eggs, spagetti)) in the morning is totally everything the same, only the sweets are changing sometimes. From fruits in the morning: oranges and grapefruits. Evening: plums, peach, once grapes. From meat i could eat only chicken. So the restaurant per general is awful. Sorry but thats true. The room was ok. Nothing special. The only good thing of this hotel is the location, first line, not in the center where is very noisy but in 5min you can walk to the center.

WORST hotel ever! It s actual rating should be 2 stars ! The room was 10 sqm, everything yellow, raining from the sealing in front of our door.....Same food every day, not even allowed for tap water at the table......

I will begin this review by saying that over the last 15 years, I was traveling all around the world with my wife, stayed in many many hotels but this one is the WORST ever! This is just only PROȘ close to the beach. CONS: The day I arrived I had a shock entering the room, everything was old, the power outlet was coming out of the wall, unrenovated, the 15 m2 room and in the bathroom you didn't even have room to turn around. The toilet bowl located 10 cm from the shower, not even a 5-year-old child could not sit on that toilet. I immediately asked for a paid room upgrade at the reception, but we were brutally refused. I then noticed that the pillows, bed linen and towels were so yellow and worn that you simply hated to use them, so I went with my wife to IKEA in Varna and bought everything related to bed linen and towels! The air conditioning system in the room had not been cleaned for 20 years, it almost didn't manage to cool the room unless it was left running all day, and at night, even though it was turned off, it started vibrating out of the blue for 20 seconds, enough to wake you up! The "view" from the room was towards a wall where a power generator or air conditioner generator was mounted, which made a terrible noise non-stop. The parking, although listed at 15 leva/day, was nowhere near that, we were told by at the reception that it is full and that we have to park at a hotel 400 m away for 20 leva/day. I don't even want to mention the meals included in the half board, very poor, the same kind of food every day, the total lack of taste and quality (some tourists even got sick).The plates and cutlery were always sticky...... They also didn't even offer water from the dispenser at the tables, which seems scandalous to me. This hotel has no beach bar, it does not have a private beach, it does not offer any kind of evening entertainment like other hotels. On the last day of our stay it rained, the water seeped through the ceiling to the ground floor next to our room. There would be many many many more negative things to say, but I'll stop here. I would conclude without exaggerating that this hotel does not deserve more than two stars, it seems forgotten by time from all points of view! AVOID AS MUCH AS YOU CAN, EVEN IF YOU HAVE ALREADY BOOKED, TRY TO GET YOUR MONEY BACK EVEN AT A LOSS!!!

We are staying at the hotel at the moment and it is the worst hotel we have ever stayed at first we were charged an extra £60 to move room they gave us a room overlooking a road when we should have had a garden view room. After moving one day the key on the door did not work had to get it fixed, then shower head was broken had to get that replaced, . The food at mealtime is discussting, we have had to eat out most of the time, even the staff who are supposed to clean tables just stand around most of the time. Now we are facing late night revellers coming in early hours of the morning. My advice if you are looking for a nice holiday try another hotel. Can’t wait to go home