Premier Inn Haydock Park/M6 J23

Hotel very dirty and run down outside. Room clean but unbearably hot. Temp 24 degrees and couldn't turn down.Floodlight outside room meant we had to keep curtains closed to sleep making room even hotter. Food terrible, dry and overcooked. At breakfast no Sausages. Tomatoes available. No milk for coffee machine so had to use milk from cereal station. Staff were great and couldn't apologise enough. Wouldn't stay there again.

We had no complaints with the hotel, comfty beds, spotlessly clean, and friendly staff. However we did upgrade to the meal deal in the resturant and I have to say both the evening meal and brakfast were one of the worst cooked meals I have ever had! Evey bit of food was air-fryed to withiin an inch of it's life and completely overcooked during the evening meal service. 3 out of 4 meals were left! Breakfast was served on a hot plate, but the food was cold and again completely overcooked sorry to say :-(

We had a lovely stay over the weekend, we came to visit family, chose this hotel because of the location, it's in between Manchester and Liverpool so great spot, had a very warm and friendly welcome on arrival, reception very helpful, room was super clean, ate in the restaurant evening and breakfast lovely food, the poached eggs was perfect! We all really enjoyed our stay defo won't be our last visit, highly recommend.

Great hotel, good transport links, stayed for 2 nights. Spotlessly clean and all staff were fantastic. From reception, housekeeping, restaurant and management, everyone we encountered was so welcoming and friendly. They couldn't do enough for us, we will definitely stay again.

we stayed here after the Liverpool parade, the staff were great, especially Abbie, when we got back to the hotel after midnight she was a friendly face after a traumatic time. I then got a parking ticket for the carpark & Mel at the hotel got it cancelled straight away with no hassles. highly recommend staying here :) plus the bed was super comfy!

After I had booked the hotel with a non-refundable rate, I received an email stating… “We’re currently making some changes to our hotel, which means our restaurant will look a little different while we finish redesigning the new space.” Whilst I appreciate the email, when I arrived at the hotel it said the restaurant was only open for breakfast and dinner (5pm-9pm). At no point was any of this mentioned in the email. If I would have known about this I would have booked another hotel as I needed to eat before 5pm due to work commitments. This is completely misleading. Due to the rate I booked, I couldn’t cancel the booking, and even if I had tried then I wouldn’t have found these times until I turned up at the hotel. When I arrived at the hotel car park, there was vandalism to the security barrier system with youths causing a nuisance shouting at cars upon entrance. Another guest pointed this out to the woman on reception but she didn’t have anything to say about it. There was also remains of a smashed car window with glass on the floor of the car park which didn’t fill me with any hope that the hotel was a safe place to leave your vehicle. Understandably, vehicles are left in the car park at the owners risk but to have a security barrier system vandalised and evidence of vehicle break ins was really poor. On top of this, check out is 12pm, however I was woken up with two knocks on the bedroom door at 11.03am for cleaning. Why is this happening? I was working until midnight and fully expected no knocking on my room until I had checked out at 12pm. This is the second Premier Inn I have stayed at which has caused unnecessary noise and problems with cleaning staff on the morning of checkout.