Tài Khoản Khách
ngày 17 tháng 11 năm 2023
Om beach resort is 5 km from the beach on Om Beach road. It is a got run venue with mostly lovely staff except the manager. As we arrived he started yelling at us that he had tried to contact the tour co to find out where we were. This was a clear booking months in advance. We arrived at 1.45m....not late. He relentlessly yelled at us as if his problems were ours. We think he hates his job. The only conclusion we can come to. With this welcome? We proceeded to complete documentation, were given details of meal times, no WiFi and directed to go the dining area & eat lunch. No indication where our room was. Never informed about a pool existing. Once lunch finished we finally found someone who could help.us find our room. The room was a double room, spacious with inside and outside seating, comfy bed and a clean bathroom. There was air con, fans and filtered water in jugs provided. By far all the other staff apart from the manager were friendly, helpful and professional. The meal times were set and food was presented buffet style. The meals were quite adequate. The gardens of the property were delightful. A lovely setting. There was also a really pleasant *** who could take you down to Om Beach or Kudle Beach at 7.30 am and 4pm. A welcome service. Sadly none of this information had been told to us so it took time to know what was happening. The staff knew the routine but it would have been good to give a kind welcome and a broader low down of what the property has on offer at check in. This is an ideal spot to be away from chaos once you get past the front desk😊
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