Tài Khoản Khách
ngày 29 tháng 6 năm 2022
we made a reservation with *********** we visited for 1 night on june 28th , arrived at 2 am , for 1 night , 2 adults and 2 children . we were excited to our visit to Goçek , Assuming we were staying in a nice hotel !! they gave us a a pigeon Room on the roof - 3rd floor ' no elevator - 2 am with 4 suite cases and 4 carry ons ... no help - had to drag the luggage to 3rd floor after spending a whole day flying to turkey ... quardable room that has 2 separate rooms with NO AIRCONDITIONING - Temp. was 97F. 34 C. , they had 1 AC unit in the corredor away from both rooms - that way the owner can claim that there is AC. and at the same time save money by having 1 small unit instead of 2 units in rooms !! rooms are for pigeons - roof is 3 feet - 1 meter above the bed , cant move you head - tile roof - added to main building - so i refused the room !! BUT receptionest said he had nothing else .. althougj he was lying - i found out next day the hotel had few guests only - but because i booked a quardable room as they promote it - that was it - A pigeon tile roof room with no A.C . we had no choice at 2 am in a village !! receptionest offered free breakfast , still not saisfied but kids need a bed to turn on . next morning we went to get our Free Breakfast and speak to the owner about this joke called quardable room . we found nothing to eat except few rolls with jam ! put some in plates .. then owner comes screaming that our reservation has no breakfast Included ... so we told him that reception offered us breakfast last night and he shouted NO free breakfast u should pay 32 Euros for 4 people eating 2 rolls of bread ... ! i left - packed my luggage and left - i was charged for a full night over 120$ for a chicken room. i contacted *********** , asked for refund - still waiting to see what action will they take to stop that crook who use their platform to promote a quardable room with AC but in reality its a pigeon room with a ceiling less than 6 feet without AC . be aware of the crook owner
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